Counter/Cashier Middlefield - Part Time Job at Hartville Hardware

Hartville Hardware Middlefield, OH 44062

We are hiring a part time counter/cashier.


At Hartville Hardware, we believe that happy people give amazing customer service. And that treating people fairly and compassionately makes happy team members.

The HRM Enterprises, Inc. family of companies is made up of the country’s largest independent hardware store, a TripAdvisor top rated restaurant, the always exciting Marketplace, and a campus that has become a destination for guests from near and far. Our local, family owned company is a leader in the markets we serve and is full of people who work each day to go beyond our guests’ expectations. We are committed to being a great place to work and encourage our team members to excel and grow professionally.

Our Culture and Team Members

Our family of businesses have been doing business for 82 years.
Hartville Hardware has been in business for 50 years and has developed a reputation as a great place to work. Our average team member has been with us for more than 10 years. Some team members have been with us for over 40 years. Rather than taking our word for it, you are welcome to come in and ask them why they like working at Hartville Hardware.

What We Expect
A professional who wants to work with other professionals.
Our values are:
  • Serving others and giving more than is expected
  • Treat our guests, suppliers, and each other as we would like to be treated
  • Give back to our community
We want professionals that are:
  • Helpful
  • Reliable
  • Professional
  • Positive
  • Take Ownership

We want team members who live and breathe by these standards. Someone who knows that doing a little extra work upfront means that everyone has less work in the end. A professional who cares more about the guests’ problem than the guest does.

A Cashier's primary role is to assist customers in the in-store check-out process. Main duties include ringing up sales, bagging items, requesting price checks, honoring coupons, collecting payment and giving appropriate change. Responsible for counting the contents of cash register drawer at the end of each shift, maintaining receipts and various other duties as assigned. Does not require a high school diploma, or its equivalent but some experience in the field or in a related area is preferred. Typically, would have knowledge of commonly-used concepts, practices and procedures within a particular field. Works under immediate supervision of supervisor or manager and must rely on instructions. Primary job functions do not typically require exercising independent judgment. Abides by pre-established guidelines to perform the functions of the job. The successful candidate will play a fundamental role in achieving our
customer satisfaction and revenue growth objectives.

Candidates must be available to work evenings and Saturdays. Typically, 1-5 during the winter months and 1-6 in the summer and 7-2 on Saturdays.

Responsibilities:
  • Handle cash, credit or check transactions with customers
  • Scan items and collect payments
  • Ensure pricing is correct
  • Issue change, receipts, refunds, or other items as requested by customer
  • Redeem coupons and vouchers
  • Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
  • Resolve customer complaints, guide them and provide relevant information
  • Bag items carefully
  • Greet customers when entering or leaving establishment
  • Maintain clean and tidy checkout areas
  • Answer customers' questions and get a manager if answer doesn't solve the issue
  • Bag, box or wrap packages
  • Pleasantly deal with customers to ensure satisfaction
  • Direct customers to product
  • Put sock away
  • Cashier top skills & proficiencies:
  • Basic Math skills
  • Interpersonal Communication/Written and Verbal Communication
  • Time Management
  • Product Knowledge
  • Telephone Etiquette
  • Customer Service
  • Dispute resolution
  • Dependability
  • Efficiency
  • Flexibility
  • Friendliness
  • Basic (PC) Computer Knowledge
  • Attention to Detail
  • Point of Sale Systems (POS)
  • Positive Attitude
  • Punctuality

Job Type: Part-time

At Hartville Hardware and Lumber, we serve others as we would want to be served. If you want to join our Middlefield team that works each day to go beyond our guests’ expectations, please apply for this great opportunity.




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