Are you passionate about developing process automation? Please check out our Core Programmer & Administrator opening with Members First Credit Union IT Department. This position will use experience with automation and integrating systems to support the administration and maintenance of our core systems. Option of remote work available.

We will empower you to be the best version of yourself while helping you maintain a positive work/life balance. We have an amazing culture at our credit union with a community-like feel among our staff. You’d be working with some pretty awesome, hardworking people who know how to have fun at work. We encourage a better tomorrow by being caring, trustworthy and enthusiastic.

CORE ADMINISTRATOR/PROGRAMMER

Exempt

Reports to: Technology Director

Position Overview

The primary purpose of this position is to assist Members First Credit Union to deliver on its mission: To encourage a better tomorrow. To achieve this mission, the position must deliver on our brand promise: We believe in you. Our promise is to be trustworthy, caring, and enthusiastic to help you succeed. You will do this by living out our core values in every service contact to both internal and external members.

• Trustworthy
• We deliver excellence through knowledge.
• We can be depended upon to do the right thing.
• We believe in exceeding expectations.
• Caring
• We are committed to encouragement and the power of positivity.
• We respect all people, without judgment.
• We give the best of ourselves when we join together.
• Enthusiastic
• We are hardworking, passionate people.
• We encourage maximizing happiness and fun.
• We thrive by finding new ways to help.

Essential Duties

• Support the administration and maintenance of the system core for all branches. Responsible for the enhancement of programs relating to the core and infrastructure.
• Lead and perform troubleshooting and triage during service failure scenarios and participate in detailed investigations to determine root cause and corrective actions.
• Develop process automation and connecting disparate applications.
• Maintain security of all systems.

Duties and Responsibilities

The following statements are intended to describe the general nature and level of work being performed by this position. It is not intended to be an exhaustive list of all duties, responsibilities and skills required of this position. Other duties may be assigned to meet business needs.

• Deliver on the Credit Union’ Service Promises in every service situation.
• Coordinates and assists in overseeing the maintenance, security, stability, and support of the core infrastructure.
• This support will include developing and maintaining effective and scalable code, maintaining a proper maintenance schedule, and maintaining detailed and accurate system and procedural documentation.
• Coordinates testing and maintenance with third party vendor.
• Provide technical expertise as a team member in the development and operational support of infrastructure systems and services.
• Lead helpdesk staff when needed troubleshooting computer and/or software problems relating to the core.
• Work with team members to find creative, innovative solutions to problems using automation
• Prioritize requests as well as the ability to escalate requests to other IT staff members and/or our vendor support teams.
• Work with the business units to enhance end user productivity. Modify software systems and improve on automation as requested.
• Ensure effective and efficient maintenance and operations workflow and practices to help improve availability and performance of systems and dependent environments.
• Assist in the definition, development, and documentation of software’s business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments.
• Exemplify superior time management skills and capable of working productively with minimal supervision
• Document all software procedures, settings, and configurations.
• Schedule and ensure successful execution of all batch jobs as well as reports.
• Keeps management well informed of activities and of any significant problems.
• Maintain security of software system and its procedures.
• Attend educational functions as required, especially those related to job duties.
• Must have a good working knowledge of all credit union products and services.
• Other duties as assigned.

Qualifications and Expectations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the expectations of the person performing this job.

• Strive to exceed credit union, department, and personal goals.
• Maintain confidentiality of records and information.
• Meet deadlines.
• Act with diplomacy, tact and professionalism with a variety of people under a variety of circumstances.
• Ability to organize job functions and work areas to be effective.
• Ability to work with others to implement new projects.
• Ability to quickly grasp a wide range of technologies and their usage.
• Ability to work independently and be self-motivated.
• Excellent written and verbal communication skills.
• High level of professionalism and strong customer service aptitude.
• Willingness to work some evenings and weekends.
• Must have flexibility to deal with changing work hours and locations as needed.
• Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and /or outside the organization generally regarding routine matters for purposes of giving or obtaining information, which may require some discussion.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to lift a minimum of 50 pounds.
• Able to sit or stand for 2-4 hours at a time.

Work Environment

• Must maintain a neat and orderly work area.
• Routinely clean and disinfect work areas (i.e. teller stations, desk surfaces, phones, electronic equipment).
• Protect the confidentiality of credit union staff and members by locking door or removing items from desk/workstation when away.

Education and Experience

• Bachelor degree preferred.
• 3+ years’ experience with programming: Javascript, CSS, Repgen, SQL, powershell and other languages are beneficial.
• 3 years of experience with automation and integrating systems
• Experience with IBM AIX or Linux.
• Understanding of IT operations and security (social engineering, hashing/encryption, viruses, spyware, etc.).
• Have a working knowledge of credit union operations preferred.
• Must be able to operate a variety of computer hardware and software packages, along with other office equipment.

Experience

• 3 year(s): Experience with programming: Javascript, CSS, Repgen, SQL, powershell and other languages are beneficial.
• 3 year(s): Experience with automation and integrating systems
• Experience with IBM AIX or Linux

Education

• Bachelors or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)