Contact Center Representative | On-Site Position Job at SmartFinancial

SmartFinancial Tampa, FL 33634

SmartFinancial offers smarter insurance products, delivered by people and powered by technology.
We are a technology company that's shaking up the insurance industry one policy at a time. SmartFinancial has revolutionized the insurance-buying experience with a transparent insurance-technology platform that pairs people with the right insurance carrier.
Founded by a team of insurance and technology experts, SmartFinancial focuses on delivering measurable results and exceptional customer service. We provide a similar resource for insurance partners as they adopt the new technology platform to reach the right consumers. SmartFinancial operates an innovative real-time marketplace that gives insurance clients the ability to optimize marketing campaigns and maximize ROI.

$16-$18/hr base pay plus commission. Our top agents earn $80,000+ per year. That could easily be you.

SmartFinancial is the leading tech-driven marketplace for insurance consumers [Auto, Home, Life, Health, and Medicare]. We generate 20,000+ digital leads per day from our owned and operated websites. You will contact these consumers via our state-of-the-art technology platform to confirm their interest and connect them via warm transfer to our network of licensed agents. We partner with every major insurance carrier and 6,500+ independent agents. Our clients LOVE our calls.

Responsibilities:

  • Handle a high volume of outbound calling daily and ask qualifying questions
  • Encourage the customer to receive a competitive quote from a licensed agent
  • Meet performance expectations and KPIs

Qualifications:

  • Must live in the Greater Tampa area
  • 1+ years of sales experience preferred
  • Fast-paced call center experience a plus
  • Strong phone, computer, and communication skills
  • Self-motivated & independent
  • Ability to build rapport with customers in a fast-paced environment

What We Offer:

  • Competitive hourly rates plus incentives and performance bonuses
  • Paid training
  • Full healthcare benefits ( Medical, Dental, Vision)
  • Company paid life insurance
  • 401k with company match
  • Generous PTO & paid holidays
  • Employee referral bonuses
  • Extensive paid product training
  • Daily/weekly cash giveaways
  • Advancement opportunities - We love to promote from within!!!
  • Monday – Friday from 9am - 6pm shift schedules

What It's Like To Work At SmartFinancial:
Voted as one of the Best Places to Work in 2018, 2019, 2020, 2021, and 2022 and one of the fastest-growing tech companies!

  • Be a part of a supportive and dedicated team
  • Be able to have fun and work hard at the same time
  • Work in a dynamic, energetic environment

This position is for ambitious people who desire to advance their careers and work alongside an industry-leading team!!
We're a team of dedicated people who are excited to come to work every day. SmartFinancial offers a fun and engaging company culture in which everyone is encouraged to share ideas and work together. We're always looking for excited, dedicated people to join our team. SmartFinancial has been named one of the "Best Place to Work" in Orange County four years in a row!

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

Ability to commute/relocate:

  • Tampa, FL 33634: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location




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