Job Function: Software & Cloud Services Why SoftwareONE?:
Core Responsibilities:
Target compensation for this role will be $130,000.00 (mix of base salary and bonus) and will be determined based on candidate qualifications, experience, and location.
At SoftwareONE, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
“With employee satisfaction as one of our core values, we are passionate about diversity and are committed to creating an inclusive environment for all of our employees. We want every employee to have the greatest experience of their career.”
Kevin Hooton is Regional Vice President for the Software Lifecycle Management Consulting Services Business at SoftwareONE (North America). His remarkable journey started 7 years ago. Find out which talents Kevin is looking to hire to join his team. Apply today: https://www.softwareone.com/careers
The role:
Running multiple large IT Asset Management (ITAM) managed services engagements and one-off ITAM projects of a complex nature. Proactively identifying client-facing team activities and ensuring high quality delivery while also executing consultancy design and implementation activities. Advising clients on maturing their ITAM program and delivering executive-level analysis, promoting Return on Investment (ROI) past results and future opportunities. While the core of the consulting may be Software Asset Management, Senior Consultants are also expected to cross over into SaaS Management, FinOps, and Hardware Asset Management activities.
Core Responsibilities:
- Coordinates small and mid-size client-facing project teams
- Promotes quality deliverables, effectively levering and educating lower skilled personnel
- Finds opportunities for continuous improvement (including automation of repeatable tasks)
- Serve as a motivating role model and maintains the ability to coach less experienced team members in larger and more complex ITAM activities
- Right sizing & customization of non-standardized services
- Applies general principles of IT Industry Standards (ITIL, Six Sigma)
- Advises on global best practices, policies and procedures
- Proactively identifies work needed to advance customer maturity and provides next steps
- Demonstrates leadership across Delivery functions (Plan, Build, Run)
- Ensures the execution of solution in accordance with SoftwareONE service and project methodologies
- Communicates effectively with all internal and external stakeholders
- Contributes to Customer and SoftwareONE business review meetings
- Drives consultative selling activities within a customer environment
- Frequently produces content for the service community internally and externally (community, blogs, whitepapers, ...)
Skills needed:
- Advanced Consulting skills
- Experience with implementation and/or pre-sales consulting for IT Asset Management solutions
- SAM service product development and customization, including alignment with cost structure
- Project Management experience for large and complex projects
- Strength in data management and business process analysis
- Set standards for documentation and reporting within engagements
- Advise on publisher-specific true-up, license support renewal and audit defense strategies
- Ability to understand EULAs, Terms and Conditions, and where to find specific product rights
- Coaching (training of team members on execution of tasks)
- Ability to adapt communication style to both detailed technical and high-level executive
What we offer:
- Generous pay with bonus structure
- Independent environment without a lot of red tape where you are empowered to make decisions
- Substantial benefits package that includes:
- Full suite of medical coverage with A+ carriers, Dental and Vision with strong employer contributions
- Additional voluntary coverage available for Pet, Identity Theft Protection, Accident & Critical Illness
- 401k program with employer matching 50% up to the first 10% of employee’s contributions
- Wellness plan that include credits to premiums, employer contributions towards savings plan of your choice, and a new fit bit
- Access to EAP and concierge services
- Pre-Paid Legal at no cost
- Plentiful PTO that includes paid holidays, floating holidays, your birthday off, a volunteer day, and vacation time
- Employee stock purchase plan
- Learning and development opportunities galore
- Tuition reimbursement
- And much more!
- Winning culture, inclusive environment, and friendly people all over the world
- A remote-friendly organization, with colleagues working remotely either part or full-time
- Required - Bachelors degree or equivalent experience
- Experience in services outsourcing (as customer and/or provider)
- Experience in IT consulting or software sales experience
- Advanced knowledge of software and licensing contract terminology and experience with audit defense (be prepared to demonstrate knowledge for at least 4 major publishers’ licensing rules)
- Demonstrate thorough understanding of IT environments and ITAM tools to be able to present a solution
- Demonstrate full understanding of project management, processes, governance, and advanced reporting at a CIO level
- Accreditations:
- SAM certifications (IAITAM CSAM)
- Tool publisher certifications – at least one preferred; successful candidate will be expected to achieve at least one within their first year
- Snow License Manager (Atlas)
- FlexeraOne (FlexNet Management Suite, Flexera SaaS Manager)
- ServiceNow SAM Pro
The preceding job profile has been designed to indicate the general nature and level of work performed by associates within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. Additional duties may be assigned and may be subject to change at any time due to reasonable accommodation or other reasons.
Target compensation for this role will be $130,000.00 (mix of base salary and bonus) and will be determined based on candidate qualifications, experience, and location.
We are not able to consider candidates residing in the state of Hawaii currently.
What you should really know about us.:
Strip away everything. Strip away our brand, strip away our buildings, strip away our offices. What are we left with? Our people. This is what makes SoftwareONE successful.
Passionate people who live and breathe our values every day, who delight our customers, every day, and who go above and beyond, every day. Our culture is unique, and I believe that having the right people, and empowering them to succeed, is the absolute key to our success. -Patrick Winter, Founder.
What we expect from our employees:
Success at SoftwareONE is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareONE employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction. We are Humble, have a very high degree of Integrity and are simply not interested in politics. Our leaders operate with a high levels of Discipline but are able to work at Speed manage change in a global economy.
At SoftwareONE, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
“With employee satisfaction as one of our core values, we are passionate about diversity and are committed to creating an inclusive environment for all of our employees. We want every employee to have the greatest experience of their career.”
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