Concord Hospital Medical Group- Clinical Process and Education Manager, Concord NH Full time Job at Concord Hospital
Summary
In collaboration with CHMG Leadership and CHMG Clinical Leaders, the CHMG Clinical Process/Education Manager is responsible for the oversight of education, clinical orientation and ongoing competency assessment of all CHMG clinical staff, including Medical Assistants, Registered Nurses and Licensed Practical Nurses. The Clinical Process/Education Manager serves as a nurse liaison for all CHMG practices and is responsible for defining and assisting with the implementation of standards of nursing and clinical practice within CHMG. Directly reports to Chief Administrative Officer of CHMG.
Education
Bachelor of Science in Nursing from an accredited college. Master's degree in nursing or education preferred or commensurate education and experience.
Certification, Registration & Licensure
Certification required: Current American Heart Association Basic Life Support for Healthcare Providers certification, or equivalent course credentialed by American Heart Association.
Licensure required: New Hampshire Board of Nursing active license. Valid New Hampshire Driver's license. Driving record from Department of Motor Vehicles, and proof of insurance coverage, which complies with organization and departmental Driving Policy.
Experience
Minimum of 3 years of experience in medical office practice or outpatient setting, and minimum of 2 years of experience in nursing leadership or education. Demonstrated ability to effectively lead a team as well as be a team member. Must possess knowledge specific for diverse age and multicultural population. Proficient in written and verbal communication.
Responsibilities
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In collaboration with CHMG Clinical Leaders, determines staff clinical competency through ongoingassessment of current practice and staff learning needs, and verifies competency of staff through testing and observation of practice. Coordinates educational and orientation/training programs for all clinical staff. Evaluates and maintains records for educational sessions covering orientation, on-the-job training, customer service, clinical education, retraining and development.
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Serves as a leader, role model, researcher, change agent and consultant for quality educationalopportunities and organizational activities. Has responsibility for active planning and implementation ofstandardized clinical competency program, ongoing education, mentorship, leadership and support ofclinical leaders. Participates in the support, evaluation and development of clinical staff across CHMG.
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Acts as a conduit for department and organizational communication.
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Leads department and interdepartmental teams.
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Participates in and supports departmental and organizational change. Serves as liaison/organizationalresource and contact person for CHMG clinical practices with internal and external departments andprograms to assist with training and clinical education including, but not limited to, clinical orientation,BLS, AED, flu clinic, immunization program, and FIT testing. Also facilitates education and complianceincluding, but not limited to, in-office lab testing, emergency preparedness, and evidence-based practice.
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Continuously improves quality.
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Cultivates respectful and responsive relationships and provides services that are delivered in aprofessional, compassionate manner: Leads by example.
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Networks with others throughout CHMG and CH as well as professional organizations and entities outside of CHMG. Stays current with regulatory mandates, national standards, and local, regional and national trends that influence the delivery of patient care within the medical office practice setting. Responsible for assessing, communicating and advising on standards of DNV preparedness, OSHA regulations, medication safety and infection control/prevention standards across CHMG. Participates on CHMG and CH committees as assigned. Fosters effective professional relationships and collaborates with key stakeholders to understand practice and care delivery needs of CHMG practices.
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Participates in establishing excellence in standards of care and practice.
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Takes responsibility for individual performance goals.
Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.
EEO is the LAW
Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269.
Physical and Work Requirements
The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.
While performing the duties of this Job, the employee is regularly required to hear, sit, speak, stand, and walk. The employee is frequently required to perform duties that require fine motor skills, reach and drive. The employee is occasionally required to bend, climb, kneel, squat, and smell. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision.
The employee is occasionally exposed to airborne contaminants, airborne pathogens, bloodborne pathogens, bodily fluids, toxic or caustic chemicals, chemotherapeutic agents, electrical hazards - shock, moving mechanical parts, non-weather related heat or cold, radiation, variable weather conditions and slippery surfaces.
The noise level in the work environment is usually moderate.
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