Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.
Ferguson is currently seeking the right individual to fill an immediate need for a Commercial Water Heater Product Representative.
Responsibilities
As a Commercial Water Heater Product Representative, you will:
- Transport and set-in-place Commercial Water Heaters weighing up to 950lbs
- Conduct residential and business deliveries using the Commercial Water Heater truck (and other vehicles with a Gross Vehicle Weight Rating or Gross Combination Weight Rating of greater than or less than 26k lbs.) and operate the lift gate and pipe rack in accordance with training
- Perform all assigned tasks concerning Commercial Water Heaters including managing time on job sites and timely deliveries, and safety in all aspects of the delivery
- Communicate immediately with supervisor if a scheduled delivery is going to be late so that the customer can be alerted
- Interact with customers and associates, always mindful that this program starts with customer service
- Respond to afterhours calls unless a leave request has been approved by supervisor (understand that most deliveries must be completed within 2-3 hours of the order entry)
- Assist Warehouse personnel with pulling and preparing orders for shipment, as well as receiving, verifying, staging and stocking incoming material as needed.
- Need to have a clean driving record and DOT medical card for Non-CDL driving of a truck over 10,000 lbs.
Qualifications
Prior experience in installation and service within our industry is preferred.
- Qualified to driver Non-CDL Trucks and possess a DOT Medical Card
- Familiarity with our products
- Good communication skills
- Problem solving and listening skills
- Organizational and time- management skills
- The ability to take care of a vast array of customers with varying levels of product knowledge
- Ability to lift 90+ pound objects frequently and 50+ pound objects occasionally
Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!
About Ferguson:
Ferguson raises the bar for industry standards as the top-rated wholesale supplier of commercial and residential plumbing supplies. However, our expertise goes beyond plumbing. We are a diverse distributor that spans multiple businesses including HVAC/R, waterworks and industrial. In the past 68 years, we have grown from a local distributor to a $19.9 billion dollar company with more than 1,600 locations and over 29,000 associates in North America. Our associates provide expert advice and a range of products and services our customers want to improve their construction, renovation and maintenance projects. Providing world-class customer service is a cultural belief that is demonstrated every day through our expansive product selection backed by our knowledgeable associates.
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