About us

Our goal is to help families and businesses (residential and commercial) recover from disastrous situations. RestoPros of Charlotte is locally owned and operated, is backed by the support of a Corporate Franchise System Team. Our certified team is ready to HELP! We specialize in  the remediation of water, fire, smoke and mold damage, including storm aftermath. A fast response can minimize damage. We provide an immediate response day or night, 24/7/365. We proudly serve our community!.

We are looking for a collections manager to monitor and oversee the procedures to reduce the amount of unpaid debt the company incurs. You will also be responsible for negotiating extensions with clients or write-off debt to minimize the company’s potential loss of income.

To be a successful collections manager, you should be analytical and have great report writing skills. Our collections manager should have extensive knowledge of collection laws, and continuously find ways to improve the company’s debt recovery.

Collections Manager Responsibilities:

• Overseeing and ensuring the accurate and timely invoicing of customers.
• Setting payment collection goals and targets for the company.
• Implementing a strategy to improve the collection of outstanding credit.
• Follow and implement collection policies and procedures to avoid excessive outstanding credit.
• Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations.
• Implementing deadlines for invoicing and payment collection.
• Negotiating with customers in cases when non-payment occurs.
• Preparing monthly feedback reports on payment collections.
• Remaining informed of any legislative procedural training regarding debt collection.
• Training and mentoring of staff members in the collections department.
• Working with insurance agencies and customers to collect the outstanding debt.

Collections Manager Requirements:

• 2-3 year’s experience as a collections manager.
• Experience with accounting software such as Quickbooks and General Ledger and advanced knowledge of MS Excel.
• The ability to work accurately and independently.
• Good verbal and written communication skills.
• Excellent analytical skills and an eye for detail.
• Outstanding leadership and managerial skills.
• Strong time and people management skills.
• Ability to work to strict deadlines.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay
• Signing bonus

Ability to commute/relocate:

• Pineville, NC 28134: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Collections: 2 years (Required)

Work Location: In person

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