The Collections/Accounts Receivable role, as a part of the accounting team, is responsible for the implementation of company policy concerning the extension of credit and collection of those accounts.

Essential Responsibilities:

• Continuously reviews aging schedule and makes appropriate contact with customers to resolve past due invoices or payment discrepancies.
• Continuously monitors the credit holds and takes appropriate action in a timely manner.
• Performs credit checks on potential new customers and determines appropriate line of credit as necessary.
• Enhances customer relations by providing copies of invoices upon request, assisting Sales Service Specialist and Sales Territory Managers in the resolution of billing disputes or credit memo issues, and making him/herself free to help the customer in any way possible.
• Performs maintenance on customers’ accounts as necessary, including running periodic credit checks on customers not following payment terms.
• Keeps FORCE America salesperson informed of any changes or collections issues with a customer’s account.
• Provides back up to Accounts Receivable Specialist as needed.
• Answers the General AR Call Line and responds as necessary
• Other duties as assigned.

Minimum Qualifications:

• Associates degree in Accounting or equivalent combination of years of experience and education.
• 3-5 years of experience in credit and collections or comparable
• Experience with Microsoft Dynamics AX or similar ERP software preferred
• Working knowledge of Microsoft Outlook, Excel and Word
• Strong communication skills both verbal and written.
• Demonstrates appropriate diplomacy with internal and external customers when discussing credit issues
• Demonstrated problem solving and decision making skills
• Ability to multi-task and function in a fast paced work environment
• Detail oriented
• Ability to appreciate deadlines, prioritize tasks and display a sense of urgency

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

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