The Store Manager is responsible for all staffing, sales, and operations. This role builds and leads a friendly, service-oriented barista team, sets a high-energy work pace, drives sales, increases profit, and demonstrates an engaged management style. The store manager exemplifies Company core values, and proactive leaders who are excited to challenge themselves and grow will find great opportunities with Perky Beans Coffee!

Responsibilities:

• Manage day-to-day operations of the shop.
• Leads and models the overall culture, values, mission, and spirit of the company.
• Is knowledgeable about company ideals and principles and ensures that our story is appropriately conveyed by staff and store environment.
• Create and provide timely schedules for the team, ensuring proper coverage according to the needs of the business while maintaining target labor costs.
• Ensures that all standards, guidelines, and procedures are communicated and followed by staff at all times.
• Models and maintains all rules and policies and health and safety standards.
• Ensures store appearance is maintained at all times, including seating area, condiment bar, and FOH/BOH.
• Maintains, models and coaches on the speed of service and organizes employees to maintain the most efficient methods for serving customers
• Hire and onboard new staff.
• Train employees on drink preparation, shop procedures, and proper use of coffee equipment.
• Creates, adjusts, and implements training plans for new employees.
• Ensures full understanding and regularly observes and coaches all staff on their performance, celebrating successes as well as discussing and offering suggestions if more feedback is needed.
• Perform employee reviews and conduct ongoing coaching and training sessions to ensure high levels of performance.
• Ensure consistency and implement quality control measures.
• Manage inventory and coordinate with vendors to order supplies as needed.
• Add new menu items based on seasonality and customers’ preferences.
• Advise staff on the best ways to resolve issues with clients and deliver excellent customer service.
• Ensure food safety and sanitation measures are met; ensure proper food handling and correct labeling/storage.
• Nurture friendly relationships with customers to increase loyalty.
• Ensures proper equipment functionality and performs or enforces completion of regular equipment maintenance.
• Utilizes resources and available information to troubleshoot when equipment errors occur; proactive in avoiding issues, but otherwise responding in a timely fashion if they occur.

Qualifications:

• 1-2 years of management experience required.
• 1-2 years of Food & Beverage experience required.
• 1-2 years of high-volume drive-thru experience preferred.
• Previous Barista experience is a plus.
• Availability to work any schedule is required, including weekends and holidays.
• Must have excellent communication skills and the ability to manage and motivate a team.
• Customer service focus and a sense of urgency are a must.

Job Type: Full-time

Pay: Up to $60,000.00 per year

Benefits:

• Employee discount
• Paid time off
• Paid training

Experience level:

• 2 years

Restaurant type:

• Coffee shop

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Leander, TX 78641: Reliably commute or planning to relocate before starting work (Required)

Experience:

• management: 1 year (Required)
• high-volume drive-thru: 1 year (Preferred)

Work Location: One location

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