Title: Director of Clinical Services

Division/location: Austin Hatcher Foundation for Pediatric Cancer

Reports to: Medical Director, President + CEO + Board Of Directors

The Austin Hatcher Foundation for Pediatric Cancer’s mission is to erase the effects of pediatric cancer and optimize each child’s quality of life through essential specialized intervention beginning at the time of diagnoses and continuing throughout survivorship.

The role of a clinical director is to oversee program growth and sustainability in an organization's clinical department. The main duties of a clinical director include creating budgets for patient care services, preparing employee schedules and supervising all administrative tasks.

Clinical Director Duties and Responsibilities

· Develop and implement plans and objectives for the clinical departments in an effective and innovative fashion

· Oversee and coordinate daily operations throughout clinical team

· Maintain compliance with external regulations and internal policies

· Assess and report progress in meeting department objectives

· See to staffing needs (e.g. interviewing, hiring, new hire and ongoing training, annual evaluations, etc.)

· Participate in budget development and monitoring of expenses within clinical department

· Oversee execution of clinical events and conferences as needed

· Generate necessary clinical reports for the executive team; read subordinates' reports

· Oversee clinical compliance with legal guidelines, policies, and quality standards

· Ensure all providers medical records and other care-related documentation are up-to-date

· Oversee and Audit accurate record keeping for all clinical staff

· Responsible for monitoring clinical staff duties and performance

· Participate in performance review process for all program staff

· Responsible for maintaining a team-based work environment

Clinical Director Requirements and Qualifications

· Significant work experience as a department director or similar position

· Strong working knowledge of performance and clinical operations management

· Familiarity with industry regulations and quality standards

· Solid computer skills, including Microsoft Office and relational databases and software

· Exceptional communication and public speaking skills

· Outstanding leadership and organizational skills

· Competent collaborator and skilled cross-functional communicator

· Responsible for planning, organizing, and directing of the Foundation’s programs

· Develops and implements consistent inventory and cost clinical policies, procedures, and reports/metrics

· Provides leadership to and manage the efforts of staff to ensure appropriate support of clinical department

· In depth knowledge of policies and regulations in the clinical field

· Advanced experience using an Electronic Medical/Health Record System (EMR/EHR)

· Extensive knowledge/certification in medical billing and coding

Success Metrics

· Implement Research program

· Develop and implement new programs

· Incremental growth in patient volume

· Satisfactory reports on guest surveys

· Identify and recommend new service opportunities to program committee

Requirements:

· BA or BS degree or equivalent experience

· Ability to work independently, with minimal supervision

· Excellent computer skills

· Excellent team building skills

· Must successfully complete a credit and criminal background check

· Must have a valid driver’s license

· Ability to walk, bend, hear, see and lift 25 pounds

· Weekend and evening availability

· Regional travel

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

• Paid time off

Schedule:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• Chattanooga, TN 37404: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Work Location: In person

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