ABOUT US: Health Imperatives is a safe and welcoming place for people from every race, ethnicity, culture, gender, sexual orientation, age, ability, and faith. Our mission is to improve the health and well-being of low-income or vulnerable families and individuals in Southeastern Massachusetts. We are dedicated to promoting and achieving diversity, equity, and inclusion. We are committed to elevating the voices of the people we serve and those we employ to provide the highest quality care and to develop the most creative solutions to the challenges we face. We are committed to eliminating disparities and increasing access to meaningful opportunities for all, particularly those disproportionately impacted by systemic racism. We partner with our clients and other community-based organizations and stakeholders to provide coordinated, effective care and support. We serve a diverse mix of racial, ethnic, and cultural groups, including youth, LGBTQIA+ individuals, people with limited English proficiency, survivors of sexual assault, domestic violence, commercial sexual exploitation, individuals with substance use disorders, and people who are or have been incarcerated. We provide a wide array of trauma-informed healthcare, emergency services, and supports to nearly 20000 individuals each year, and we are committed to making our programs more accessible to all.

POSITION: Clinic Coordinator - Sexual and Reproductive Health Services

PROGRAM: Sexual & Reproductive Health Services

HOURS: Fulltime, Monday through Friday, 1-2 evenings per week

SALARY: $65,000/Annually

LOCATION: Brockton

BENEFITS: Medical, Dental, Vision, 403b Retirement Plan, Employee Assistance Program, etc.

DUTIES: Under the supervision of the Regional Director of Clinic Operations, the Clinic Coordinator will:

• Oversee daily administrative tasks including financial controls, inventory, supply ordering, travel and timecards.
• Ensure customer service/focus and increased client access.
• Supervise daily clinic staff duties under the guidance of Regional Director of Clinic Operations
• Monitor clinic booking and flow to ensure quality patient care and timely appointment access.
• Identify and provide resolution for daily clinic operations problems.
• Train new SRH clinic staff
• Ensure services are culturally and linguistically competent.
• Support provision of clinical services by serving as a back-up for medical assistant, medical receptionist, and reproductive health counselor as needed.
• Complete accurate documentation including data submission, timely reports, and patient records per protocols and guidelines.
• Attend Management meetings.
• Act as a liaison with internal and external programs
• Other duties as assigned by the Regional Director of Clinic Operations

REQUIRED QUALIFICATIONS: High school diploma and minimum of 3 years of experience providing reproductive health counseling and/or medical assisting and health education; demonstrated willingness and ability to take on additional administrative tasks to provide support for clinic operations; demonstrated ability to identify and problem solve daily clinic operation issues as they arise; strong client-centered service skills; demonstrated ability to communicate unbiased reproductive health information to adolescent and adult patients in an effective and culturally competent, non-judgmental manner; experience working with low income and vulnerable populations; excellent written and oral communication skills in English; computer literacy essential.

PREFERRED QUALIFICATIONS: Medical Assistant Certificate; College degree; 2+ years supervisor experience

Please indicate on your cover letter the position you are applying for. Please note that resumes submitted without a cover letter will not be considered.

Job Type: Full-time

Pay: $65,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Do you have a minimum of 3 years experience providing reproductive health counseling and/or medical assisting and health education?

Education:

• High school or equivalent (Preferred)

Experience:

• Supervising: 2 years (Preferred)

License/Certification:

• Certified Medical Assistant (Preferred)

Work Location: One location

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