Client Services Specialist Job at Ace Handyman Services
Ace Handyman Services Rogers, MN 55374
- Answer phones and respond to all job leads in a timely manner
- Educate customers with information and expert advice on our services, capabilities, rates, and availability
- Estimate projects over the phone with our project estimating tool
- Coordinate the schedule for multiple craftsmen and projects utilizing our dispatch & schedule management software
- Document detailed notes for each job on a daily basis
- Return customers calls in a timely manner and follow up with past customers
- Ensure smooth daily operations of the office
- Paperwork and filing
- Assist in solving operational logistics to ensure a smooth customer journey
- 3+ years of administrative/scheduling experience
- 3+ years strong customer service experience
- Comfortable with a selling process and willing to lead customers through a buying decision by following the Ace Service Path
- Excellent office management skills
- Great multitasking and prioritization skills
- Adept at using multiple software applications; Microsoft Office, Outlook, Excel, Word
- Exceptional communication and organization skills
- CRM software experience, a plus
- Construction experience, a plus
The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.
Most of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
Please Note :
blog.nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blog.nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.