Client Service Associate Job at Vermillion State Bank

Vermillion State Bank Rosemount, MN 55068

We are currently seeking an energetic, ambitious, and driven individual to join our Advisory team. If you are dependable, have exceptional communication skills, are open to a challenge, thrive in a fast-paced environment, and are willing to collaborate, then we would love to meet you.

To perform the position successfully, the applicant should demonstrate the following competencies:

  • Professionalism and positivity
  • Ability to learn quickly
  • Strong technology and phone aptitude
  • Excellent problem solving skills
  • Analytical and Resourceful
  • Maintains confidentiality and security
  • Demonstrates accuracy, quality, and detail in tasks
  • Strong multi-tasking capabilities
  • Research skills
  • Ability to effectively communicate with clients

Full Job Description

You will be managing the administrative tasks for a small firm of three Financial Planners. Daily tasks and ongoing responsibilities include a vast array of duties to support the team and clients.

Financial services or investment experience and licenses are not required but preferred.

A list of responsibilities, but not all inclusive:

  • Assist in preparing for client meetings and complete follow-up tasks.
  • Create and complete paperwork for clients and administration.
  • Aid in client meeting preparation by gathering review materials and updating financial reports and utilizing CRM software.
  • Processing money movement transactions as instructed.
  • Requesting information needed from clients in advance of meetings.
  • Providing support to Financial Advisors in post-meeting follow-up.
  • Reviewing and updating spreadsheets and tracking material.
  • New business processing.
  • Documentation of client calls and interactions.
  • Monitoring alerts on existing policies and procedures to maintain client objectives.
  • Follow through with all tasks to make sure in good order.
  • Research and resolve accounts issues and client questions.
  • Maintain files.
  • Ad Hoc projects.

Minimum Qualifications:

  • High School diploma or equivalent combination of education and experience
  • Previous financial service experience preferred (Bachelor's degree preferred)
  • Advanced computer skills, including familiarity with Windows and Excel
  • Advanced Outlook calendar and email management skills
  • Ability to multi-task effectively; provide prompt and appropriate follow up
  • Communicate in a clear and concise manner; excellent verbal and written communication skills

Job Type: Full-time

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Rosemount, MN 55068: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person




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