Client Care Specialist Job at Blair Animal Clinic & Klondike Kennels

Blair Animal Clinic & Klondike Kennels West Lafayette, IN 47906

Are you looking for a fast-paced and challenging role within the veterinary industry?

Blair Animal Clinic is looking to add a part-time Client Care Specialist to our team. Client Care Specialist duties include being the first point of contact for clients, handling client inquiries in person and over the phone, scheduling appointments, managing client accounts, as well as admitting and discharging patients. As our first point of contact, you will be delivering personalized and dedicated client care to all patients and owners.

By joining the Client Care Specialist team at Blair Animal Clinic, you can enjoy a meaningful career in a fun but professional team-oriented atmosphere. We value the personal and professional growth of all staff members. If you have the ability to work in a fast-paced environment, strive to never stop learning, and have a fiery passion for vet medicine, Blair Animal Clinic may be the place for you!

Exceptional communication skills and providing top-notch client service are just a couple of the skills it takes to be a successful Client Care Specialist. Some of the critical skills that we are looking for with this particular opportunity include:

· You will be passionate about pet welfare and exceptionally kind

· You will excel at client communication and embrace our purpose of providing excellent veterinary care and educating on responsible pet ownership

· You will possess effective time management and organizational skills, with the ability to take the initiative, multitask, and prioritize

· You will possess the ability to maintain a calm disposition while working in a busy and dynamic client service environment

· You will be trustworthy, friendly, and a team player – but also able to work unsupervised when necessary

We offer an excellent package for your physical, emotional, and financial wellbeing that includes:

· Health Insurance to include Medical, Dental, and Vision

· Employee Assistance Program

· Sick Time / Paid Time Off

· Continuing Education Allowance

· Tuition Reimbursement after 12 months of Employment

· 401(k) & Roth Retirement Savings Plan

· Quarterly Team Rewards Bonus Program

· Pet Discounts on services and products

Think you’re the Client Care Specialist we’re looking for? Join our team! We look forward to your contributions towards a meaningful mission where you will make a difference in the lives of pets and their owners!

Job Type: Part-time

Pay: $13.00 - $15.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus pay

Experience:

  • Customer service: 1 year (Preferred)

Work Location: One location




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