We're looking for a Claims Representative to join our Baton Rouge, LA team!

• Starting pay is $16-$18 per hour
• Full Insurance package: medical, dental, vision, and more
• Fully vested 401k with employer match
• Paid Vacation
• Position located on-site in Baton Rouge

The Company: Guarantee Restoration Services (GRS) is an established and growing company that is known for restoring homes and businesses that were damaged from traumatic events such as a hurricane, fire, water leak, mold, and more.

• Our dedicated team of professionals work hard to be available and offer restoration services 24/7
• We believe in serving our community members by providing relief during a time when they need it most

The Position: We're looking for a Claims Representative to join our team!

• Create high levels of customer satisfaction by exceeding their expectations and fulfilling the company’s contractual obligations through the timely and profitable delivery of restoration services.
• Facilitate the timely and profitable delivery of all services required to rapidly return customer’s property to pre-loss condition, minimizing repairs, and downtime following property damage.

What you'll be responsible for:

• Enter all Leads into PSA and send to correct manager
• Monitor all jobs assigned into PSA
• Provide daily updates on jobs to vendor program in which it is assigned
• Ensure job documentation is accurate
• Obtain written contracts and payment terms for projects
• Maintain efficient and accurate flow of production paperwork from the job site to administration
• Inform Team of estimate approvals
• Call customers to obtain satisfaction of job
• Perform audit of job once requested for File Complete

What you need to have:

• High school diploma (or GED) plus one (1) to three (3) years of experience in insurance industry
• Strong verbal and written communication
• Effective team building and relationship building
• Excellent planning and organizational skills
• Sets high quality standards and has integrity
• Solid customer focus and technically proficient

Why you should apply:

• Opportunity to work with a team that has heart
• Opportunities for advancement
• Opportunities for trainings, certifications, and professional development
• Full benefits, 401k with employer match, PTO, etc.

Post offer drug screen and background check required