General Statement of Job

Under general supervision, supports the library mission by performing a variety of duties including assisting Library staff with programs, assisting patrons with locating materials and assisting with circulation duties including processing holds, handling overdue functions, preparing materials to be shelved and ensuring a safe and pleasant environment for library users and staff.

An employee in this class provides supports the library mission by performing a variety of duties including assisting library staff with programs, assisting patrons with locating materials and assisting with circulation duties including processing holds, handling overdue functions, preparing materials to be shelved and ensuring a safe and pleasant environment for library users and staff. Work requires some public contact and is performed under regular supervision. Position will be assigned within the Library as needed by the Director, but will be supervised by the Branch Manager on a day-to-day basis, when not assigned otherwise. Position will be evaluated for timeliness and accuracy of work activities as well as customer service effectiveness through observation, conference, patron feedback and annual performance evaluations.

Duties and Responsibilities

• Assisting with library programs and/or displays, as directed.
• Utilizing various types of office equipment including computers, cash register, copier and fax machine.
• Other duties as assigned.

Knowledge, Skills, and Abilities

Ability to count money and make correct change. Ability to prioritize work with attention to detail and accuracy. Use of basic office equipment including computer, keyboard, copier, fax machine, and calculator. Ability to provide courteous public service and to present clear explanations of established policies and procedures. Ability to interact effectively with the library’s automated system. Willingness to assist and support coworkers, contribute ideas, maintain flexibility, and be able to adapt to a rapidly changing environment Knowledge of word processing, spreadsheet, and database software. Ability to handle multiple activities or interruptions at once and to work positively and effectively within a team model.

Additional Job Duties

Demonstrated interpersonal and communication skills. Greets and directs library patrons, and charges and discharges library materials in accordance with established library policies and procedures. Friendly and welcoming attitude towards everyone. Ability to communicate effectively, patiently, and courteously with other employees, patrons, and other community members. Must be able to hear, comprehend and respond to library patrons both in person and in telephone conversations Demonstrated knowledge of proper telephone etiquette; ability to use phone systems; ability to take messages.

Physical Requirements

• Must be able to physically perform the basic life operational functions of climbing, stooping, kneeling, crouching, standing, walking, reaching, grasping, fingering, talking, lifting, bending, pushing, pulling, hearing, and repetitive motions.
• Must be able to perform light work exerting up to 20 pound of force occasionally; up to 10 pound of force frequently; and a negligible amount of force constantly to move objects.
• Must possess the visual acuity to maintain records, match books with cards, read book spines, count monies, and operate a minicomputer.

Physical Requirements

• Must be able to physically perform the basic life operational functions of climbing, stooping, kneeling, crouching, standing, walking, reaching, grasping, fingering, talking, lifting, bending, pushing, pulling, hearing, and repetitive motions.
• Must be able to perform light work exerting up to 20 pound of force occasionally; up to 10 pound of force frequently; and a negligible amount of force constantly to move objects.
• Must possess the visual acuity to maintain records, match books with cards, read book spines, count monies, and operate a minicomputer.

Desirable Training And Experience

High school graduate with some library/office experience; of any equivalent combination of training and experience, which provides the required skills, knowledge and abilities.

This position will work up to 19 hours per week. The schedule is flexible, however, a must be able to work some evenings and weekends. There are no benefits associated with this position. Open until filled.

Granville County is an Equal Employment Opportunity Employer