We are Alter Domus. Our name means “The Other House” and we’re a world leading provider of integrated solutions for the alternative investment industry. We believe in being different. Here, you progress on merit, not who you know. You speak openly, whoever you’re speaking to. And it’s your freedom to decide which cutting-edge kind of finance professional you want to be. Join more than 4,000 fund administration, accounting, tax, loan administration and legal experts worldwide and take pride in being alternative.

Alter Domus clients include the world’s leading asset managers, lenders and asset owners. We’re specialists who use the most innovative technologies to create unparalleled solutions for the private equity, real assets and debt capital markets sectors. This is where standout talent advances what’s possible in fund administration, corporate services, depositary services, transfer pricing, domiciliation, management company services, loan administration, agency services, trade settlement and CLO manager services.

JOB DESCRIPTION:

• 
  Be the project and change manager of the roll-out strategy for Fund Services digitization program
  • Preparation and sequencing of the steps to be ready for activation
  • Close collaboration with Business Unit leaders, Platform Delivery Teams (Fund Services Systems), Operation/Delivery teams and clients
  • Set-up the plan for client adoption in 2023
    • Pilot clients
    • Existing clients/existing funds
    • Existing clients/new funds
    • New clients/new funds
  • Improve and prepare the subsequent roll-out to reach extra scale
    • Checklist improvement and maintenance
    • Provide view if this activity could be digitize going forward
  • Visibility on the product backlog and participate in the prioritization exercise
  • Be the single point of contact for clients and end-users involved on the rollout
• Actively engaged with all FS stakeholders (Platform Delivery team, Technology team, PEGA Center Of Excellence, Operational team, Regional executives, Clients…)
• Provide view and metric on the adoption of the Fund Services digitization program roll-out
• Ability to work collaboratively with multiple stakeholders and flex style appropriately to achieve the right outcomes
• Report to Program executives on progress and manage conflicting priorities and deadlines impacting teams in multiple US locations (Chicago, Salt Lake City, Boston, Indianapolis and Darien CT.)
• Change management
  • Define and monitor the change management roadmap including training, communication and support
  • Drive the training and adoption approach for internal and external users with facilitators and participants
  • Monitor the support model and ensure consistent and qualitative internal and external support
  • Report on adoption KPIs and monitor benefits on the platform
  • Support prioritization of change requests and new features

YOUR PROFILE:

• Have a Consulting, Software Implementation and or Finance/Alternative assets background
• Demonstrated capabilities in change management activities and software roll-out
• Previous experience of working within a large program and a hybrid team (on-shore / near-shore / off-shore)
• Ability to engage with large and small audience from junior to executive profiles on both technical and business topics
• Good interpersonal and presentation skills
• Understanding and practical experience of project management and change management methodologies such as PMI/PMP, PRINCE2 and PROSCI
• Ability to travel to within the US to internal and external client sites.

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