Change Management Administrator (SPSA Option 1) Job at Illinois Department of Human Services

Illinois Department of Human Services Springfield, IL 62704

*** MUST APPLY ON OUR WEBSITE **** (Please copy and paste the link below to your browser)

https://illinois.jobs2web.com/job-invite/23863/

Work Location: Springfield, IL, US, 62762

Agency: Department of Human Services

Opening Date: 3/02/2023

Closing Date: 3/15/2023

Salary: Anticipated Salary: $9,167 - $9,584 per month

Work Hours: Mon - Fri, 8:30am - 5:00pm

Work Location: 100 South Grand Ave E Springfield, IL 62762

Job Type: Salaried Full Time

County: Sangamon

Number of Vacancies: 1

****A RESUME IS REQUIRED FOR THIS JOB POSTING****

Please attach a DETAILED Resume/Curriculum Vitae (CV), a copy of your transcripts or diploma for all degrees earned, and a copy of any applicable professional licensures to the MY DOCUMENTS section of your application. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) before any offer can be extended. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document in lieu of a Resume or CV.

Posting Identification Number 10-02-23863

Position Overview

The Department of Human Services is seeking to hire an administrator to oversee Change Management for the Assistant Secretary of Operations in Springfield. This position works in coordination with agency senior management to analyze, monitor, and assess critical processes and activities affecting policy and organization; acts as representative of the Assistant Secretary on Department-wide projects and work teams to conceive, develop and implement procedures and practices to promote an improved and integrated network of services to persons served by the Department’s programs; coordinates, directs and participates in a variety of special projects, many of which are of a sensitive and/or highly confidential nature, as directed by the Assistant Secretary; participates in planning, policy and programming activities mandated by legislation, regulations and the Assistant Secretary; and provides technical advice, recommendations for program improvements, and policy development ideas while attending high level confidential meetings with senior management to discuss changes impacting the department and its processes statewide.

Job Responsibilities

1. Serves as Change Management Administrator for the Department of Human Services (DHS).

2. Works in coordination with agency senior management to analyze, monitor, and assess critical processes and activities affecting policy and organization.

3. Acts as representative of the Assistant Secretary on Department-wide projects and work teams to conceive, develop and implement procedures and practices to promote an improved and integrated network of services to persons served by the Department’s programs.

4. Coordinates, directs, and participates in a variety of special projects, many of which are of a sensitive and/or highly confidential nature, as directed by the Assistant Secretary.

5. Participates in planning, policy and programming activities mandated by legislation, regulations, and the Assistant Secretary.

6. Provides technical advice, recommendations for program improvements, and policy development ideas while attending high level confidential meetings with senior management to discuss changes impacting the department and its processes statewide.

7. Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

1. Requires knowledge, skill, and mental development equivalent to successful completion of four (4) years college with significant course work in business or public administration.

2. Requires prior experience equivalent to four (4) years of progressively responsible administrative experience in a public or private organization.

Preferred Qualifications (in priority order)

1. Post-graduate training in the subjects of operational excellence/and or continuous improvement including, but not limited to, Toyota Production System, Six Sigma, Lean, Lean Six Sigma, ISO 9001, Malcolm Baldrige, or Total Quality Management.

2. Three (3) years of professional experience meeting deadlines with strong attention to detail and the ability to utilize critical thinking skills while multi-tasking multiple projects.

3. Three (3) years of experience successfully leading large scale operational excellence and/or continuous improvement projects.

4. Bachelor’s degree with a major in business administration, public administration, or operations management.

5. Three (3) years of professional experience communicating with both internal and external stakeholders, including leaders, cross-functional partners, and peers.

6. Three (3) years of professional project management experience for a public or private organization.

Conditions of Employment

1. Requires the ability to travel.

About the Agency:

The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

A Pension Program

Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance

3 Paid Personal Business Days annually

12 Paid Sick Days annually (Sick days carry over from year to year)

10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

*Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)

13 Paid Holidays annually, 14 on even numbered years

Flexible Work Schedules (when available dependent upon position)

10 Weeks Paid Maternity/Paternity Leave

Deferred Compensation Program - A supplemental retirement plan

Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)

Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

5% Salary Differential for Bilingual Positions

Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Job Type: Full-time

Pay: $9,167.00 - $9,584.00 per month

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Application Question(s):

  • Do you possess prior experience equivalent to four (4) years of progressively responsible administrative experience in a public or private organization?
  • Do you possess knowledge, skill, and mental development equivalent to successful completion of four (4) years of college with significant course work in business or public administration?

Education:

  • Bachelor's (Preferred)

Experience:

  • administrative: 4 years (Required)

Work Location: In person




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