CERTIFIED PHARMACY TECHNICIAN
Temple Health/Fox Chase Cancer Center

Job Information

• FLSA Status : Nonexempt
• Job Status: Part-time (16hrs/wk)
• Job Schedule: Rotating

Job Summary

• Assists the pharmacist in preparing and dispensing medications to patients and patient care areas. Identifies, prepares, packages, labels and delivers medications, including sterile products (includes chemotherapy), under the supervision of a pharmacist.

Education

• High School Diploma or Equivalent (Required)
• Trade School: Pharmacy Technician Training Program (Preferred)

Licenses and Certifications

• CPHT - Certified Pharmacy Technician (Required)

Experience

• General Experience in an accredited hospital pharmacy technician training program or equivalent combination of education and experience (Preferred)

Required Skills

• Analytical Skills
• Customer Service Skills
• General Clerical Skills
• Medical Terminology
• Microsoft Outlook
• Organizational Skills
• Strong Communication Skills
• Strong Interpersonal Skills

General Responsibilities

• Complies with all Temple University Health System policies and procedures, and all applicable accreditation standards, laws and regulations, including those regarding patient confidentiality such as, but not limited to, Health Insurance Portability and Accountability Act of 1996, P. L. 104-191 ('HIPAA') and the rules and regulations implemented hereunder.
• Adheres to and promotes Hospital Safety Standards and the Safety Management Plan.
• Performs all job responsibilities in alignment with the core values, mission and vision of the organization.
• Performs other duties as required and completes all job functions as per departmental policies and procedures.
• Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
• Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs).
• Demonstrates competency in providing patient care that is individualized relative to age, population, developmental, psycho-social-cultural and demonstrated needs.
• Wears protective clothing and equipment as appropriate.

TUHS Core Competencies

Respect

• Shows concern and consideration for others. Treats others as they would like to be treated.
• Evokes trust in others by keeping commitments and avoiding blame.
• Is direct and truthful. Communicates clearly and openly.
• Responds to and resolves challenging situations in a calm and professional manner.
• Contributes to achieving an environment where diversity is respected and valued.

Service

• Works relentlessly to achieve excellent service, and to re-establish trust if service fails to meet expectations.
• Anticipates and responds to customers and co-workers' needs in a timely and positive manner.
• Consistently adheres to the Service Excellence Standards.

Quality

• Makes the extra effort to achieve excellent results.
• Takes actions to continually improve quality and safety in daily work.
• Takes responsibility for own actions; holds self and others to high ethical and performance standards.

Accountability

• Takes responsibility for own actions.− Strives to improve levels of individual, team and organizational performance.− Measures self against standard of excellence.
• Participates in performance improvement efforts.
• Demonstrates efficient and effective use of organizational resources as well as systems and services.
• Takes responsibility for their work schedule including timely arrival and working their scheduled shifts.
• Completes specific work assignments as scheduled including supporting other pharmacy staff in the assigned area to complete mutual/shared workload.

Job Responsibilities

Teamwork

• Actively participates to move the team toward the completion of goals.
• Makes procedural or process suggestions for achieving team goals or performing team functions; provides necessary resources or helps to remove obstacles to help the team accomplish its goals.
• Listens to and fully involves others in team decisions and actions; values and uses individual's differences and talents.
• Shares important or relevant information with the team.
• Builds a positive team by offering assistance and support to co-workers, patients, vendors, and partners.
• Puts success of team above own interests.
• Works actively to resolve conflicts.

Communication

• Articulates thoughts and ideas effectively both verbally and in writing.
• Communicates medication issues and concerns through established departmental procedures. Examples include but are not limited to shift handoff and e-mail to pharmacy leadership group.
• Documents actions and concerns relating to medication issues through established departmental mechanisms.
• Provides fair and constructive feedback to others. Keeps team members and customers adequately informed.
• Restates the opinions of others to clarify understanding.
• Presents information effectively in a variety of settings: one-on-one, small and large groups, with peers, direct reports, and superiors.
• Listens actively and is open to feedback.
• Reviews FCCC email inbox to ensure that they are up to date with related items communicated to them. Maintains the inbin so that it is able to receive emails (i.e. not full).

Medication Ordering & Receiving

• Checks and restocks medication storage areas in the pharmacy throughout their shift.
• Adds items needed for the next order to the department "want book" or drug order worksheets.
• Using computerized programs or telephone, places orders for medications and intravenous solutions with the pharmaceutical wholesaler or other vendors.
• Receives, checks in (verifies), and puts away orders received from the pharmaceutical wholesaler, direct orders from pharmaceutical manufacturers, and other suppliers.

Quality Control/Improvement

• Checks medication storage areas within and outside of the department to insure that no medications are out of date or otherwise inappropriate for administration. Completes these checks on time and submits completed documentation.
• Reviews automated drug cabinet inventory and removes outdating medications as frequently as weekly and no less frequently than monthly.
• Checks expiration dates of Code Blue trays on a monthly basis. If any are outdated, removes and updates medications using the computerized code cart tray program.
• Cleans and documents the cleaning of department's laminar air flow hoods, biological safety cabinets, the general pharmacy work/storage areas, and the pharmacy IV clean room/chemotherapy preparation area as per department policy and procedure.
• Monitors ambient air temperature and humidity in all Pharmacy drug storage areas. Monitors temperature of department refrigerators, freezers, and warmers. Reports out of range temperatures and follows up with appropriate departments related to repairs.
• Responds to alarms from refrigerators, freezers, and air pressure monitors (clean room).

Medication Distribution

• Collects prescriber medication orders from the patient care areas. Delivers medications, intravenous admixtures, and chemotherapy to patient care areas.
• When necessary, based upon patient need, delivers medications or supplies on an "on demand basis".
• Fills prescriber orders for pharmacist check. This may include entry of these orders into the pharmacy computer system.
• Reviews reports from automated drug cabinets related to stock needed for the next refill cycle. Pulls these medications from stock and records necessary information on labels for pharmacist check. Restocks the automated drug cabinets.
• Ensures that medications are stored safely and in a secure manner.
• Fills and delivers inter and intra-departmental medication requisitions.
• Stocks intravenous solutions, intravenous tubing, flushes, and other floor stock items in the patient care areas (either main function or while covering for the technician who provides these services as their main function).
• Exchanges medication trays from Code Blue cart (cardiac arrest) once notified of the need. Checks and then refills tray for storage in the Pharmacy using computerized code cart tray program.

Personal & Staff Development

• Participates in department or vendor presentations.
• Completes training activities for new processes or devices used by the department.
• If certified, completes required continuing education credits as per the requirements for certification renewal.
• Participates in the orientation and training of new department staff. Acts as a resource or mentor to new or more junior Pharmacy Technicians or Pharmacy Interns.

Medication Preparation

• Prepares and labels large and small volume intravenous solutions, including hydration fluids, antibiotics, pain medications and chemotherapy for pharmacist check.
• Prepares, packages, and labels oral and parenteral unit dose medications from bulk packages (including chemotherapy), subsequent to physician orders and prior to pharmacist check.
• Compounds non-commercially available products (e.g. AOH Mouthwash or liquids from tablets or capsules) using department approved procedures and for a pharmacist check.

Medication Related Cognitive Functions

• Responds to and screens telephone inquiries received by the pharmacy.
• Triages the telephone call to see if they can assist or if the call needs to be referred to a pharmacist.
• As directed by the pharmacist, communicates with the nursing staff related to patient specific medication needs such as patient own medications, medication infusion hang times, patient allergies / intolerances, or drug refill needs.

Medication Record Keeping

• Utilizes computerized record keeping and ordering systems, maintaining drug inventory, patient profiles, and billing of patient specific information.
• Files patient paper profiles and other patient care related and ordering documents.
• Ensures that all medication related records (such as packaging records or compounding log forms) are complete, accurate, and legible. Follows department standards or policies related to documentation.

Medication Safety & Risk Management

• While filling automated drug cabinets insures that drug entered is correct by use of bar code scan. Also insures that amount placed into the machine and the drug expiration date is correct.
• Reports near misses and medication errors using the organization approved reporting program (Midas).
• Completes annual competencies, screenings, and performance measurements by their due date. Submits certificates of completion to department leadership.
• Minimizes the potential for errors associated with labeling, packaging, or look alike/ sound alike names.
• Ensures that all double checks and other verifications are in place during medication preparation and distribution.
• Monitors equipment used (computers, printers, automated drug cabinets) to insure that it is working correctly and as expected. Troubleshoots malfunctioning equipment. Knows when to troubleshoot and when to report to the Technology Specialist Pharmacist or department leadership.
• Maintains their computer system access by updating passwords. Keeps computer log on and password secure. Calls computer help line when they have access issues.

Physical Requirements, Physical Demands, & Work Environment

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. To request an accommodation, contact Human Resources. TUHS is committed to compliance with federal, state, and local laws regarding individuals with disabilities.
• The Physical Requirements, Physical Demands and Work Environment of this job are currently under review. Please contact your Human Resources department directly if you have any questions or require additional information.

_________________________________________________________________________________________ All activities performed must be in compliance with Temple University Health System policies, Equal Employment Opportunity laws, patient confidentiality, and other Federal, State, and Local Laws and regulations as appropriate. The content of this job description is intended to describe the general nature and level of work expectations performed by incumbents in this classification. They are not intended to be an exhaustive list of all position duties required and performed by the incumbent in the role. Nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at any time. The organization has the right, at its sole discretion, based on business and patient needs, to alter or change the expectations and duties at any time. This document does not create an employment contract, implied or otherwise.

Job Type: Part-time

Benefits:

• Free parking

Physical setting:

• Hospital
• Outpatient

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Rotating shift

Ability to commute/relocate:

• Philadelphia, PA 19111: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Pharmacy technician: 1 year (Required)
• Chemotherapy: 1 year (Preferred)

License/Certification:

• Pharmacy Technician Certification (Required)

Work Location: In person

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