Case Manager - DV Shelter Job at The Retreat
At The Retreat, we provide safety and shelter for anyone experiencing domestic violence.
Our services include a domestic violence crisis hotline, individual and group counseling, legal advocacy, a shelter, and violence prevention and education programs. All services are free and confidential.
Job Summary
- Responsible for client assessment, goal planning, and case management for individuals seeking to transition from an emergency shelter setting to independent living
- Assist clients with goal planning and conduct regular goal reviews, provide emotional support, assist in connecting clients with available community resources, and develop and maintain interagency relationships
- Complete documentation of client contacts appropriately and provide monthly statistical information
Specific Responsibilities
- Conduct intake with new clients arriving at the shelter
- Conduct weekly client meetings
- Arrange medical care and follow-up
- Become a DVL
- Maintain caseload; document all services provided with accurate, up-to-date notes in the appropriate format
- Complete new client assessments for the purpose of developing a plan moving toward self-sufficiency, including assessment of clients' need for community-based support
- Provide information and referrals to appropriate services
- Provide assistance and advocacy appropriate to a client's level of need in obtaining such services
- Maintain current knowledge of and working relationships with community resources and social service providers for housing, DSS, medical, dental, and local referrals
- Provide crisis intervention, as needed
- Maintain communication with other staff, reading and recording information in the shelter's log daily and reviewing client files as necessary
- Facilitate and coordinate weekly team meetings
- Attend training/workshops/conferences related to Case Management
- Submit monthly statistical information and program reports to the Shelter Director
Qualifications
- Bachelor's Degree in Social Work and one year of residential experience in the areas of social work, women's studies, psychology, counseling, or related field
- Demonstrated dependability and initiative
- Ability to handle crisis situations with minimal supervision
- Excellent interpersonal skills; must maintain program/client/agency confidentiality, and treat each individual with dignity and respect
- Ability to set and observe appropriate personal limits and boundaries, especially with respect to shelter clients
- Flexibility to deal effectively with a variety of people, situations, problems, and changes.
- Ability to work alone and as part of a team
- Excellent oral and written communication skills with the ability to write clear, accurate notes, and complete other paperwork thoroughly and accurately
- Must be computer literate in Word and Excel
- Must have a valid New York State Driver's License
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
THE RETREAT, INC. IS COMMITTED TO A POLICY OF EQUAL EMPLOYMENT OPPORTUNITY AND WILL NOT DISCRIMINATE AGAINST AN APPLICANT OR EMPLOYEE BASED ON RACE, CREED, COLOR, NATIONAL ORIGIN, SEX, SEXUAL ORIENTATION, MILITARY STATUS, VETERAN STATUS, AGE, MARITAL STATUS, DOMESTIC VIOLENCE VICTIM STATUS, DISABILITY, PREGNANCY-RELATED CONDITION, GENDER IDENTITY, RELIGION, GENETIC PREDISPOSITION, FAMILIAL STATUS, ANCESTRY, PRIOR ARREST OR CONVICTION RECORD OR ANY OTHER PROTECTED CATEGORY UNDER APPLICABLE LAW.
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