Essential Function

To provide case management for the Asbury Park Corps social service programs under the direction of the Corps Officer with professional supervision provided by Divisional Headquarters Human Services Staff when requested. The Case Manager will be able to identify the needs of the clients served and provide outreach within the community at large.

Duties and Responsibilities

The duties listed below are the primary duties of this position but are not all the duties that may be required. The Salvation Army reserves the right to change, reduce or expand the duties of this position at any time. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this role.

Specifically, the primary duties are:

• Perform intakes, interviews, and assessments of clients’ needs and perform follow-up case management with households for other supportive programs available if needed beyond emergency assistance.
• Identify and interact with case management clients, providing comprehensive case management including but not limited to an assessment of client needs, developing a plan of action utilizing a strengths-based approach, and identifying internal and external programs that would support their pathway to self-sufficiency.
• Complete home visits as needed for various program requirements.
• Coordinate services with partner agencies to ensure a holistic service approach for all clients.
• Establish and strengthen solid community collaborations with outside agencies, and serve as a client advocate, enhancing a collaborative relationship to maximize the client’s ability to make informed decisions.
• Support the Pathway of Hope Initiative by enrolling eligible families with children under 18 who are living in generational/chronic poverty and providing the above case management in conjunction with the Pathway of Hope policies and procedures.
• Ensure the accuracy and timely submission of records and reports in applicable databases for all community programs and funding sources as requested by the Corps Officers.
• Maintain accurate, confidential, and updated case records in accordance with The Salvation Army record-keeping policies and procedures.
• Arrange workshops, lectures, and training for clients, families, employees, and community groups as needed.
• Represent the Salvation Army at community meetings as assigned and provide feedback and information helpful to the operation and service delivery of the Corps.
• Interact with/oversee various internal feeding programs (food pantry, soup kitchen, etc.) as directed by the Corps Officer.
• Collaborate with food pantry program staff and volunteers to ensure the best service provided for clients.
• Grant research following the Divisional process.
• Assist with special events planning, seasonal assistance, and implementation, (i.e. Angel tree Program).
• Attend and participate in regular staff meetings/training and individual supervision meetings as required.
• Uphold the standards and principles of The Salvation Army’s mission and ministry
• Other duties as assigned that fall in the range and scope of this position.

Qualifications

• Bachelor’s Degree in Social Work, Psychology, Counseling, or Human Services-related field from an accredited institution preferred.
• Bilingual in English and Spanish required.
• At least 1 to 2 years of experience in case management or counseling.
• Strong organizational skills with above-average attention to detail.
• Knowledgeable of Monmouth County community resources.
• Strong interpersonal skills and the ability to work as part of a team.
• Excellent written and verbal communication skills, with the ability to establish rapport.
• Ability to maintain the confidentiality of interactions with clients and fellow employees.
• Awareness and sensitivity to cultural and socioeconomic characteristics of populations served.
• Proficiency in Microsoft Office programs, including but not limited to Word, Excel, Teams & Outlook.
• NJ driver’s license with a clean driving record.
• Must understand and support the mission of The Salvation Army.

Job Type: Part-time

Pay: $21.00 - $25.00 per hour

Benefits:

• Paid time off
• Retirement plan

Schedule:

• Monday to Friday

Application Question(s):

• This is a part-time position. Please confirm if you are open to part-time work.

Education:

• Bachelor's (Preferred)

Experience:

• Case Management or Counseling: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person

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