Case Manager – Act Team

Sign On Bonus: $2,000.00

Pay Range: $22 and up DOE plus stipend

Riverbend Community Mental Health, Inc., one of the largest providers of community-based behavioral health services in New Hampshire, is seeking a full-time Assertive Community Treatment (ACT) Team Case Manager to join our talented multi-disciplinary team in our Community Support Program treating adults with severe and persistent mental illness.

As a Riverbend ACT Case Manager, your primary responsibilities will be working closely with clients to coordinate treatment, assist clients in obtaining the services they need and facilitate communication with Riverbend’s treatment team as well as with outside agencies. Coordination of services and ensuring the flow of communication between multiple providers is necessary. This is a great opportunity to work on the front lines of community-based mental health services, and help our clients achieve optimal recovery and independence.

Responsibilities

• Help clients and family members understand treatment options and make informed decisions
• Work with treatment team to facilitate case coordination and information sharing
• Participate in the development and implementation of client treatment goals
• Work with clients to build symptom management skills
• Promote effective utilization of clinical resources and other social supports
• Coordination of services between multiple medical/psychiatric providers
• Crisis intervention

Requirements

• Bachelor’s or Master’s degree (with additional responsibilities) in Psychology, Social Work, Education, Rehabilitation, or Human Services is required.
• Excellent communication, problem-solving, time management, and organizational skills is required.
• A valid driver’s license, personal vehicle, and auto insurance is required.
• This position provides intensive services which require the employee to work one evening per week, and one to two weekend days per month.

About Riverbend

Founded in 1963, Riverbend Community Mental Health is a private, nonprofit organization providing specialized behavioral health services in central New Hampshire. Core services include 24/7 emergency mobile crisis services; substance abuse services; counseling services for children, adults, and families; addiction treatment; and community support, vocational services, and residential programs for adults and seniors. Evidence-based models of treatment guide all our work and we strongly believe in the power of self-directed growth and recovery.

About working at Riverbend

This is a full-time position with a competitive pay rate and an outstanding benefits package including:

• Medical, vision, dental, life and disability insurance
• 403(b) with company match
• Tax-free flexible spending accounts for day care or medical expenses
• Clinical supervision and CE training to support licensure
• 4 weeks of earned time in first year, higher accrual after year 1
• 8 holidays per year
• Business casual attire

You’ll be joining a team of focused, hard-working, creative people who are passionate about delivering high quality behavioral health services, developing innovative responses to meet critical needs, and doing work that is both challenging and rewarding. Riverbend is an equal opportunity employer and is committed to building a safe, inclusive working environment for people of all backgrounds.

COVID-19 Considerations

As the COVID-19 pandemic continues to impact the world, it is our responsibility as healthcare providers to help keep our staff, clients and communities safe. At Riverbend, we have implemented processes and precautions to help prevent the spread of COVID-19 as well as a mandatory vaccination policy. Exceptions can be applied for under medical or religious reasons.

About Concord New Hampshire

Concord New Hampshire is ranked one of the nation’s top micropolitan (population under 50,000) communities, year after year. Our excellent schools and colleges produce a well-educated workforce, and we are proud to be home to one of the finest health care networks north of Boston (about 1.5 hours south). In addition to our vibrant downtown, business community, and wealth of cultural offerings, the Concord area is the perfect place to raise a family, grow a business, or explore New England’s rich history, culture, and natural wonders.