ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
➢ Compliance and adherence to all FAA, TSA and Airport Rules and Regulations.

➢ Monitor Menzies ramp personnel for compliance with above Rules and Regulations.

➢ Ensure that all ground service equipment is used in a proper and safe manner.

➢ Obtain flight information and brief of all concerned staff.

➢ Prepare gate for arrival (positioning of ramp equipment).

➢ Marshalling and parking aircraft into the correct parking marker and ensure that staff does not
approach the aircraft until the beacon lights are turned off and engines are spooled down.

➢ Liaise with central departure control.

➢ Obtain valid loading instruction and brief all concerned ramp staff.

➢ Verify that all planned dead load are correct according to the loading instruction.

➢ Initiate and supervise the loading of the aircraft and ensure that it is loaded in accordance to the
valid loading instructions.

➢ Liaise with the Baggage Coordinator to check on the baggage handling process in order to ensure
that adequate loading space is available and check on connecting baggage.

➢ Ensure that any/all deviations or incidents are reported to supervisory/Manager staff on duty.

➢ Reporting and handling of occurrences to ensure compliance with quality assurance activity.

➢ Sends Load Distribution Messages, Load Distribution Sheet, and necessary flight related reports as
required by Air carrier.

➢ Comprehends the progress of cargo acceptance and build-up.

➢ Identifies and handles special cargo and proper dangerous goods.

➢ Prepares and maintains Load Planner log.

➢ Air cargo handling to include: aircraft structures and contours; weight limitations; special cargo;
build-up and breakdown.

➢ Ramp handling procedures to include: safety, hand signals, aircraft towing, and loading/unloading
method.

➢ Able to meet the Station’s attendance standards.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum 6 months experience ramp handling on wide body aircrafts.
• Understands Unit Load Device and Ground Service Equipment handling and operation procedures.
• Clean performance and attendance record
• No safety violations
• Current in all areas of training
• Must possess excellent interpersonal and presentation skills.
• Ability to communicate effectively and clearly to Flight Crew, Station Customers
• Good written communication skills; completion of forms, checklists, shift summaries
• Computer literate.
• Ability to comprehend manuals
• Demonstrate proficiency in Ramp Handling

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); one to three months related experience and/or
training; or equivalent combination of education and experience.

LANGUAGE SKILLS
Must be able to communicate and comprehend in the English language (reading, writing and speaking).
Ability to read and comprehend instructions, short correspondence, and memos. Ability to effectively
present information on a one-on-one and small group situations to customers, clients, and other employees
of the organization.

MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers.

REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral
instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver's License. Possess/maintain a valid driver’s license and other FAA/Airport required
identification/seals or authorizations.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to
finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk
or hear. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by
this job include distance vision.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters
while performing the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts;
high, precarious places; fumes or airborne particles; and outside weather conditions. The employee is
frequently exposed to vibration. The employee is occasionally exposed to toxic or caustic chemicals. The
noise level in the work environment is usually very loud.