Call Center Representative/Call center Agent -CSR Job at Prime Consulting Inc
Job description:
- Answer inbound calls.
- Minimum 1-3 years of experience in Contact Centre/Voice Operations handling customers
- Effective Probing and Problem-Solving Skills
- Proficient in Microsoft Office Suite
- Ability to multitask
- Customer service experience desirable
Behavioural & Leadership Competencies
- Ability to maintain the confidentiality of customer and company information.
- Ability to work independently and seek additional opportunities when able.
- Ability to work in a team environment to develop integrity, trust, and respect of co-workers at all levels
- Good verbal and written communication skills
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Sharonville, OH 45241: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Call center: 1 year (Preferred)
Work Location: One location
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