Billing Coordinator Stratham, NH Job at Concentra

Concentra Stratham, NH 03885

Overview:
Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process.
Do you want to use your problem solving skills and knowledge of finance to help heal America's workforce? At Concentra, we serve more than 500 medical centers and 130 onsite clinics nationwide. Concentra colleagues remain fueled by our driving purpose: to provide outstanding patient experience by delivering the highest quality healthcare in an efficient, affordable, and caring manner. We do this by putting all customers first.
Responsibilities:

Position Summary

Performs a variety of basic to complex processing tasks related to ensuring timely and accurate billing and reconciliation of discrepancies. This includes electronic, paper and invoice billing, as well as re-billing tasks. The position requires excellent communication, customer service and organization skills. All tasks must be performed in a timely and accurate manner in accordance with Concentra and Central Business Office practices, policies, and procedures.

THE DETAILS
  • Process monthly billing for substance abuse testing
  • Provide solutions to resolve billing questions for clients
  • Respond to client communication promptly and efficiently
  • Verify the data input in the accounting system to ensure accuracy of client billing
  • Issue invoice and send to clients through various channels (mail, email, etc.)
  • Manage the status of client accounts and identify inconsistencies
  • Update accounting records with client information
  • Provide support in training new employees and assisting peers
  • This job description is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required of the employee for this job. Duties,
responsibilities and activities may change at any time with or without notice.

Qualifications:
EDUCATION/CREDENTIALS

  • Associate degree with major courses in business administration, accounting, or related-field from
an accredited college or equivalent. Associate degree is preferred.
  • In lieu of an undergraduate degree, the ratio is 1:1, meaning one year of college equals one year
of experience.

JOB-RELATED EXPERIENCE

  • Customarily has at least two or more years of demonstrated experience with all billing functions
  • Experience with complex client billing, preferred

JOB-RELATED SKILLS/COMPETENCIES

  • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency,
Initiative and Flexibility
  • The ability to properly handle sensitive and confidential information (including HIPAA and PHI)
in accordance with federal and state laws, compliance guidelines, and company policies
  • Intermediate knowledge and skills in Microsoft Office Suite, specifically Excel
  • Ability to communicate effectively
  • Excellent computer, organizational and planning skills
  • Ability to make decisions or solve problems by using logic to identify key facts, explore
alternatives, and propose quality solutions
  • Outstanding customer service skills as well as the ability to deal with people in a manner which
shows tact and professionalism
  • Ability to assist peers
  • Ability to work all billing requirements and reports
  • Excellent writing and documentation skills
  • Strong attention to detail
  • Ability to work independently
  • Ability to handle multiple tasks, projects, duties, and priorities


Additional Data:

Employee Benefits:

  • 401(k) Retirement Plan with Employer Match
  • Medical, Vision, Prescription, Telehealth, & Dental Plans
  • Life & Disability Insurance
  • Paid Time Off & Extended Illness Days Offered
  • Colleague Referral Bonus Program
  • Tuition Reimbursement
  • Commuter Benefits
  • Dependent Care Spending Account
  • Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Concentra is an Equal Opportunity Employer, including disability/veterans




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