Wayfinder Family Services ensures that children, youth, and adults facing challenges always have a place to turn.

Wayfinder is committed to advancing IDEA (Inclusion, Diversity, Equity, and Accessibility).

Wayfinder believes inclusion, diversity, equity, and accessibility are essential to our excellence and our mission's execution. We value differences in the pursuit of inquiry and knowledge, mutual understanding, respect, trust, transparency, and cooperation. We are committed to creating a diverse and welcoming workplace that reflects the diversity of the communities we serve and includes individuals with diverse backgrounds and experiences. Individuals of color, women, LGBTQIA+, veterans and differently-abled persons are encouraged to apply.

In exchange for your talent, Wayfinder offers an excellent benefits package, which includes the following:

• This role is eligible for Public Service Loan Forgiveness (PSLF)
• Competitive salary - Sign-on bonus for eligible roles
• Flexible schedules depending on the position (some offering hybrid)
• Medical insurance with a $30 premium per paycheck coverage plan (employee-only)
• Dental insurance 100% employer paid for HMO coverage plan (employee-only)
• 401(k) retirement plan with an employer match up to 4%
• 11 paid holidays per year and a generous paid time off policy
• Five paid winter holidays (between Christmas Eve & New Year's Day)
• Education Reimbursement Program
• Robust training opportunities: Shared Core Practice Model, Trauma-Informed Care, Evidence-based Practices
• Clinical Supervision for licensure

Compensation:

• In accordance with California law, the expected salary range for this position is posted with this position. The actual compensation will be determined based on experience and other factors permitted by law.

Limited Time - $1,000.00 Sign-On Bonus (First half paid after 6 months and second after 9 months)

Role Summary

The primary purpose of your job position as the Billing & A/R Specialist is to provide billing and accounts receivable support for designated programs from the appropriate revenue entities.

• Perform all billing data input, information tracking, error correction and follow-up for all assigned programs.
• Perform all required data entry, file maintenance and follow-up related to the Electronic Health Records System such as “FamCare”, “Welligent” software system. Includes uploading documents and data as required.
• Responsible for booking all revenue in the accounting software system and generate management reports to identify any non-reconciled claims.
• Responsible for submitting all billing invoices and claims to the counties monthly and in a timely manner.
• Responsible for collecting all invoices within 30 days or the contract terms and following up on a timely basis. Provide a report to supervisor and having action plan to resolve unpaid invoices.
• Will at times provide technical assistance, interpretation, and guidance to the program staff in matters relating to the billing compliance of the designated programs from the appropriate revenue entities.
• Assist the AVP of Contracts & Revenue Management with the analysis and preparation of projections and performance of the programs to ensure contract compliance and billing compliance in accordance with the contracts.
• Maintain strict confidentiality of all financial data and client data information.
• Work closely with Program Staff and Finance Department staff.
• Maintain records of all government contract cash received to date and reconcile accounts receivable for all grants monthly, organize and file all grant wire transfers requests and other receivables.

• Two years of college or 2 years’ experience with billing preferred.
• Minimum of (1) one year of experience in billing preferred
• Knowledge of bookkeeping skills.
• Experience in the non-profit environment.
• Proficient in Microsoft Excel and Word.
• Knowledge of System Claim Billing and Submission.
• Knowledge of Medical Eligibility and Third-Party Provider billing.

Employee Wellness & Safety

Wayfinder is committed to creating an environment where employees and clients are safe. To meet this goal, we ask that employees be fully vaccinated (including boosters) against the COVID-19 virus as a condition of employment. All staff must demonstrate evidence of the first vaccine dose on or before their employment start date. Wayfinder will consider requests for exemption based on religious beliefs or medical accommodations. Wayfinder requires a thorough background screening process that includes fingerprinting and a health screening.

Trauma-Informed Care

Wayfinder practices Trauma-Informed Care (TIC) principles which recognize the signs, symptoms, and widespread impact of trauma. Employees integrate the knowledge of Trauma-Informed Care into policies, procedures, and practices to prevent re-traumatization which promotes the healing of families, youth, individuals, and communities.

Wayfinder is an Equal Opportunity Employer.

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