SUMMARY:

Open Door has several Billing (medical and dental) positions available in our Arcata office. The Biller should have excellent customer and interpersonal communication skills as well as strong computer experience, attention to detail, the ability to follow a task from start to finish and enjoy working in a busy and productive office. We will provide training in our specific programs; previous medical and/or dental billing experience required

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Verifies eligibility and benefits and perform claim follow-up.

• Inputs and/or edits patient charges.

• Where appropriate, communicates with third party payers and patients regarding charges or payments, and provides basic customer service.

• Performs claim status checks and basic follow-up processes.

• Enters program, carrier, and patient payments and reconciles to Finance documents.

• Produces daily, weekly or monthly User Audit reports and monitors for accuracy.

• Other duties and responsibilities as designated by supervisor.

• Adherence to ODCHC attendance policy.

  
  

QUALIFICATIONS:

• Computer skills, including familarity with databases, spreadsheets, and word processing software.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

• Ability to read and comprehend moderately complex instructions, correspondence, and memos.

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

• Ability to communicate effectively both orally and in writing.

• Excellent interpersonal skills.Ability to establish constructive working relationship with all levels of employees in a staff of varied and diverse backgrounds.

• Ability to deal with problems involving several concrete variables in standardized situations.

• Strong multi-tasking skills including ability to organize and prioritize work that involves meeting multiple and sometimes competing deadlines.

• Ability to handle difficult or confrontational situations in a calm, consistent manner and at all times demonstrate professional behavior with patients, colleagues, and management.

• Ability to work in a strong, cohesive TEAM environment.

  
  

  EDUCATION and/or EXPERIENCE:

• High school diploma or GED.

• Knowledge of medical terminology and coding desired.

• Minimum of 1 year experience in the healthcare environment.

  
  

  SUPERVISORY RESPONSIBILITIES:

  NONE

  
  

  PHYSICAL REQUIREMENTS:

• Speaking and hearing sufficient to communicate effectively by phone or in person, at normal volumes.

• Vision adequate to read correspondence, computer screen, forms, etc.

• Good manual dexterity.

• Ability to sit for extended periods of time.

• Ability to lift and regularly move 25 to 50 lbs.

• Ability to use keyboard and view computer screen for extended periods of time.

  
  

Location: On Site

Open Door is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, medical condition, age, pregnancy, marital status, ancestry, veteran or disability status.