JOB DESCRIPTION:

Sonoma Vein is located in Santa Rosa and seeking a professional, pleasant, organized team player to join us. We are a team of Cardiologists, nurses and professional support staff committed to helping patients with venous disease to obtain a better quality of life. The position is for a full time back office Medical Assistant. Experience is a plus but not required as we are willing to train the right candidate. Salary will commensurate with experience.

ESSENTIAL SKILLS and ABILITIES:

• Candidate must be bilingual (English and Spanish), reliable, professional, organized, multi tasker with exceptional customer service skills.
• Comfortable working in a busy environment and multiple providers
• Enjoy working with patients and other team members
• Must have excellent written, verbal, telephone and computer skills
• Able to communicate with patients
• Computer scheduling and EMR records entry maintenance

DUTIES and RESPONSIBILITIES TO INCLUDE (but not limited to):

• Demonstrate a professional, knowledgeable and pleasant demeanor when greeting patients in the office or on the telephone
• Prepping patients and assisting the Provider for all outpatient procedures in Office.
• Obtaining Vital signs and setting up room prior to provider walking in
• Message taking and documenting
• Maintain consistent flow of patients and be able to assist patients as needed
• Common area and work space organizing, stocking and cleaning as necessary
• Miscellaneous faxing and other paperwork as needed

This position is a full time position If you fit the experience and qualifications necessary, we look forward to hearing from you. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disable status or genetic information.

Back Office Essential Functions and Responsibilities:

Direct Patient care:

• Rooming patients, including obtaining vital signs, obtaining reason for visit, and documenting symptoms their frequency, and severity.
• Prepping and discharging patients for sterile procedures and "clean" procedures.
• Answering patient questions and triaging post op complications
• Provide courteous and compassionate care.
• Documents all required information in electronic medical record. This includes meaningful use data and patient contact information.
• Prioritize and triage patient flow.

Communication and correspondence including lab results, prescription management, and referrals:

• Recognize urgent medical needs and triage care appropriately.
• Provides patients with accurate information provided by the physicians when answering questions and concerns.
• Maintains patient records and protects patient confidentiality.
• Complete referrals accurately and appropriately.
• Return calls as necessary

Maintain patient areas and supplies:

• Disinfects, cleans, and re-stocks exam rooms between patients or end of day.
• Assist with clinic upkeep, including daily cleaning and supply ordering/inventory.

Qualifications:

• Medical Assistant certification from an accredited program desirable but not required for the right candidate
• CPR Certification required.
• High school diploma or General Education Degree (GED) required.
• Demonstrated exceptional customer service skills.
• Knowledge of medical terminology.
• Experience with, and proficiency in, electronic medical records.
• Computer proficiency: Microsoft office.
• Bi-lingual in English/Spanish required

Job Types: Full-time, Part-time

Pay: $15.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Free parking
• Health insurance
• Paid time off
• Parental leave

Medical specialties:

• Cardiology
• Surgery

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person

COVID-19 considerations:
All Staff and patients are required to wear masks indoors.

Education:

• High school or equivalent (Required)

Experience:

• EMR systems: 1 year (Preferred)
• Vital signs: 1 year (Preferred)

License/Certification:

• BLS Certification (Preferred)
• Certified Medical Assistant (Preferred)

Work Location: In person

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