Benefits Coordinator Job at Benefit Communication Insourcing
Benefit Communication Insourcing North Kansas City, MO 64116
Do you like to help others? Are you passionate about benefits? Are you a team player? Our clients come from all walks of life and so do we. We strive to hire qualified people from a wide variety of backgrounds to expand our diversified workplace, not just because it’s the best thing to do, but because it makes our company stronger. If you like to help others and love to be part of a team, look no further.
Our company Benefit Communication Insourcing, LLC is a joint trademark with Lockton Companies, LLC. We are one of the nation’s leading benefit communication firms. We work directly with employees throughout the U.S. providing customer benefit communication and administrative services to our client’s individual employees.
Our company has a wide range of benefits including medical, dental, vision along with voluntary benefits; employer-paid benefits STD, LTD, and Term Life; 401k match, 11 paid holidays, and Paid Time Off.
The Benefits Coordinator operates onsite to provide administrative services to the client’s Human Resources department and employees, as well as BCInsourcing’s internal staff. Responsibilities include employee support and various client-specific administrative duties.
This position will work onsite at North Kansas City Hospitals. Hours are Monday - Friday from 8am - 4:30pm.
ESSENTIAL FUNCTIONS
- Employee Service and Support: Develops a detailed understanding and in-depth working knowledge of all employer-sponsored benefit plans; responds to employee and carrier inquiries in a timely manner; investigates and resolves benefit-related concerns, including enrollment, deduction, billing, and claims issues; support benefit email inbox and contact center, as assigned. Act as a liaison between the client’s HR department, employees, BCInsourcing, and benefit carriers.
- Administrative Service and Support: Completes various administrative duties, as assigned by client and BCInsourcing; based on client needs, duties may include (but are not limited to) administration or support of Qualifying Life Events, Status Changes, Dependent Verification, Billing, Leave of Absences, New Hire Orientation, Appointment Scheduling, Benefit Enrollments and Applications.
- Attendance: Regular attendance is required. Hours may fluctuate during open enrollment periods and special projects in order to meet the needs of the client, including extended work hours, evenings, and weekends
- Performs all other tasks as assigned
REQUIRED EXPERIENCE
- Prior Human Resources and/or Benefits experience preferred.
- Working experience Intermediate proficiency in Microsoft Excel, must be able to demonstrate
- Professional experience demonstrating superior customer service skills while multi-tasking and working under pressure of deadlines
- Demonstrate polished articulate verbal and interpersonal communication skills
- Professional experience demonstrating superior customer service skills while multi-tasking and working under pressure of deadlines
- Proven experience following a step-by-step process while using deductive reasoning to produce positive outcomes
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