Benefits Call Center Representative

Onsite- Chesapeake, Virginia

Recruiting Now! Weekends Off!

Operation hours are Mon- Fri 8:30AM – 5:00PM (Training hours vary)

About the Benefits call center Representative role:

As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing retirement and/or survivor benefits. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.

Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.

Requirements

We're looking for people with a passion for customer service, natural empathy and the determination to deliver a comprehensive resolution. To be successful in this role, you will have:

• Previous experience working a case load or working with benefits
• Excellent communication skills
• Keyboarding and MS Office proficiency
• Great problem-solving skills
• Ability to effectively multi-task
• High school diploma, GED or college degree
• Ability to successfully complete a mandatory paid training program

Below is what you'll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage!

• Apply to the role and provide your basic profile information (2 minutes)
• Answer prescreen questions to be sure you meet the minimum requirements for the role (3 minutes)
• If you qualify for the role, a recruiter will reach out to discuss the opportunity!

Be part of the future

Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!