Position Overview

The Behavioral Health Clinical Care Specialist is an empathic individual with competent observational, clinical, critical thinking, communication, problem-solving and decision-making skills to meet patient needs and contribute to a positive patient care experience.

Location and Hours of Position

The general office hours for this position is Mon-Fri 8:30 AM-5:00 PM. The position is located at our Rochester Behavioral Health office located in Rochester, PA.

Essential Duties

• Complete thorough and complete assessments of patients entering treatment at PHN. Provides coordinated care to a variety of patients for the network, functions as part of the interdisciplinary care team by providing education and case management directly to patients, and support to Behavioral Health Providers.

• Be alert and aware to discuss areas of concern in terms of clinical treatment and documentation on an ongoing basis as requested to the Executive Director of BH.

• Provide clinical supervision to those in the centralized assessment department.

• Competence in conducting impartial investigations pertaining to patient and/or provider needs.

• When needed and as appropriate, interview patients to determine their needs and refers them to appropriate community agencies and services (i.e. housing, legal aid, emergency shelter, domestic violence, employment, adult education, food/clothing, etc.)

• Knowledge of and ability to effectively use and manage the networks information systems including, but not limited to, EMR and word processing as needed.

• Ability to work independently with strong sense of focus, task-oriented; Ability to work with culturally-diverse families and communities with the ability to be culturally sensitive, appropriate and non-judgmental

• Participates in team meetings within the behavioral health department

• Committee involvement as required in performing duties of position.

• Will be involved in assisting with event reports and patient complaints as deemed appropriate.

Education/Experience Requirement

• Masters Degree in Social Work; Current PA License
• Minimum of two years experience after graduation
• Knowledge of Electronic Health Records
• Ability to provide quality, comprehensive, continuity of medical care in a compassionate manner with minimum supervision.

Additional Job Qualifications/Skills

• COVID Vaccine
  
• Previous experience in a Community Health Center (FQHC) (preferred, but not required)

Benefits - Eligible for health insurance benefits immediately upon hire

Full benefit package to include: Competitive salary commensurate with experience and yearly bonus potential based on quality and productivity; Eligibility for State & Federal Loan Repayment; FTCA Malpractice Coverage; Flexible scheduling; Vacation/Sick/Holiday/CME time off; Health/Dental/Vision Coverage; 403B Retirement Program; Disability & Life Insurance; Relocation Expenses; CME Allowance; Payment of Societal & Membership Dues, License, etc.

The Primary Health Network is an Equal Opportunity Employer (EOE).

PHNIND