Bartender Job at Creole House on Cleveland

Creole House on Cleveland Cleveland, OH 44114

$14.18 - $16.38 an hour

Bartender

Job Type: Part-time

Company Introduction:

Chef Jeffeary Miskiri is Founder & Owner of a unique collective of Black, family and woman-owned products and restaurants in the Washington DC Metropolitan Area with a proven commitment of excellence to the communities they serve. Creole House of Cleveland will be his new restaurant in Cleveland Ohio. We are a hospitality group of eight different restaurants. The Miskiri Hospitality group is looking for team members that will deliver plus one service to our guests!

Job Description:

· Reports to work as indicated on the work schedule and in the correct uniform. Practices positive personal hygiene and cleanliness habits during all work shifts.

· Correctly sets-up bar and completes all opening/side work duties to include cleaning, stocking, checking and achieving par levels, making bulk recipes and preparing all items for the bar.

· Orders, requisitions and stocks all liquor, beverage and other bar supplies according to procedures established in the restaurant.

· Mixes and serves alcoholic and non-alcoholic beverages for bar and dining room guests while adhering to all MHG specifications, recipes and procedures.

· Greets all bar Guests immediately, makes beverage suggestions and answers questions regarding food and beverage service.

· Takes, records and rings all food and beverage items ordered by bar guests. Prepares beverages for the service staff only upon receipt of a computer beverage ticket.

· Observes bar Guests to ensure satisfaction with food, beverages and service; immediately recognizes and responds to any Guest's needs and/or requests.

· Maintains cleanliness and organization of the bar counter, back bar, bar work areas, shelving and storage areas up to MHG standards.

· Adheres to and complies with all state/local liquor laws and MHG policies regarding the service of alcoholic beverages.

· Communicates to the Manager-on-Duty any and all situations where a Guest may express concern or dissatisfaction with any aspect of the dining experience.

· Maintains and enforces seating areas as dictated by municipality and social distancing norms.

· Correctly presents the Guest check and processes payment for all food and beverages sold.

· Performs the cashiering function for the service staff and restaurant.

· Supports Take Out and Delivery orders as needed.

· Takes, records and rings all food and beverage items ordered by Take Out Guests.

· Receives Take Out orders from Food Runner kitchen staff, checks for accuracy, and addresses any inaccuracies.

· Correctly presents the Take Out Guest check and processes payment for all food and beverages sold.

· Addresses any Take Out Guest complaints.

· Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant.

· Supports other Front-of-House positions as needed, providing a seamless Guest experience to all Guests.

· Performs all duties and maintains knowledge of all standards and procedures, as stated in the MHG Employee Training Packet - Bartender.

· Additional duties as assigned.

Competencies/Personal Characteristics

· Demonstrates a Guest first mindset, placing a high priority on the Guest experience

· Interacts regularly with Guests, demonstrating a genuine interest in Guests, and ensuring a superior dining experience for all Guests

Job Requirements

· Extensive knowledge of drink preparation and service

· Extensive wine knowledge

· Excellent customer service skills and a strong work ethic

· Ability to operate point-of-sale systems

· Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism

· Handle stress associated with responding to/solving problems

· Ability to complete orders quickly and accurately

Physical Demands

· While performing the duties of this job, the employee must be able to stand, walk, talk, and hear for extended periods of time, at least 8 hours, and traverse all parts of the restaurant quickly

· Ability to read, speak and understand communication in English

· Must be able to lift, handle and carry (e.g. beverage items, supplies, glass racks, small wares and equipment) at a minimum of 50 pounds

· Must have a good sense of balance, be able to bend, kneel, stoop, reach and squat on a frequent basis

· Must be able to taste, be able to distinguish between and among flavors, spices, and scents as to their appeal and level of intensity for all food and beverage products

· Must be able to communicate effectively and listen attentively

· Must be able to continuously use fingers (e.g. to bilaterally operate point-of-sale equipment, prepare and serve food/beverage items)

Work Environment

· Work is performed in a restaurant

· Position involves work on afternoons, nights, weekends, and holidays, as required

· Must be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust and smoke

· Temperature extremes range from working near 1800-degree Fahrenheit to working in a walk-in freezer of -10 degree Fahrenheit

Job Types: Full-time, Part-time

Pay: $14.18 - $16.38 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance

Restaurant type:

  • Casual dining restaurant
  • Fine dining restaurant

Shift:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Night shift

Weekly day range:

  • Every weekend
  • Monday to Friday
  • Weekend availability

People with a criminal record are encouraged to apply

Work Location: In person




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