Banquet Server (Part-Time/On-Call) Job at Sage Hospitality

Sage Hospitality Denver, CO 80204

Why us?:

Blending fun with style and elegance, Springhill Suites Denver Downtown and Degree Metropolitan Food + Drink are the perfect mix! We take our fun seriously, and work as a team to make the ordinary, extraordinary for each and every guest. Think you have what it takes? Join us!


Banquets are so unique, just like you are! Each and every banquet event is different, and it is up to our amazing Banquets team to provide food, drinks, service, and an overall amazing experience that our clients will love and make us their hotel of choice for future events. Whether it be a banquet cook, server, houseperson, or banquet captain, each and every person is a crucial part of attendees having fun, enjoying their experience, and wanting to come back. And, here at Springhill Suites our team takes our fun seriously….very seriously! You help us make the memories that make it fun to be a part of this team. Sound like something right up your alley? Apply today!


EMPLOYEE PERKS! Why join the Springhill Suites and Degree Family?

  • Employee Referral Program - $500 to $1000 based on position!
  • Free Monthly RTD EcoPass
  • Free Onsite Parking!
  • Sage Savings Spot Deals on furniture, electronics, cell phone plans, flowers, restaurants and much, much more!
  • Discounted Hotel rates at all Marriott/Starwood & Sage managed Hotels & Restaurants
  • Medical, Dental, Vision, 401K & Flex Spending Account (FT Employees)
  • Paid time off for Vacation, Sick days and Holidays (FT Employees)
  • A fun work environment that encourages individually, recognition, growth & development

Welcome to the Springhill Suites Denver Downtown. A bold and inspiring new hotel where contemporary design mingles effortlessly with world-class service. Here, you can have it all. An energized downtown location. Spacious suites that don’t compromise style for comfort. Dynamic meeting and event space perfect for collaboration or celebration. A visionary approach to business. At the SpringHill Suites Denver Downtown hotel, we offer more than a place to stay. Here, we offer a fresh, urban hotel experience unlike any other. Our partnership with Metro State University's Hospitality Learning Center enables our hotel to be a teaching and learning hotel, giving employees the chance to give back to the community by mentoring a continuous influx of student interns from Colorado's largest public university.


At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.

Job Overview:
Under general supervision, provides prompt and courteous food service to customers. Set-up, service and break down assigned functions in a safe, accident-free manner.
Responsibilities:
  • Read BEO and know how to complete a set-up.
  • Set tables in assigned area correctly and uniformly.
  • Keep station neat and clean while servicing guest per established policies and procedures.
  • Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.
  • Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables and equipment.
  • Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
  • Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.
  • Complete assigned sidework.
  • Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards at all times.
  • Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays.
  • Travel requirements - local travel for outside catering functions only.
Qualifications:
Education/Formal Training
High school education or equivalent.

Experience
Previous experience in similar position of 3 months or longer.

Knowledge/Skills
  • Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs.
  • Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs.
  • Must be able to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
  • Bending/kneeling: Ability to bend to lower level cabinets and lift trays.
  • Mobility: Maneuver in narrow areas and between seated guests.
  • Continuous standing required to service guest functions; 100% of the time scheduled.
  • Climbing approximately 12 steps 20% of 8 hours.
  • No driving required.
  • Must have moderate comprehension and literacy to read use records and all special requests.
  • Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
  • Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Environment
Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees.



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