Description

The Department of Children, Youth, and Families (DCYF) was created to be a comprehensive agency exclusively dedicated to the social, emotional, and physical well-being of children, youth, and families regardless of race, ethnicity, sexual orientation, or other socioeconomic factors. We believe our workforce should reflect the communities we serve, and are actively searching for candidates that reflect that diversity.

We're looking for a Background Check Coordinator (Management Analyst 3) to join the Background Check program. Our vision is that "All Washington's children and youth grow up safe and healthy-thriving physically, emotionally, and educationally, nurtured by family and community."

The Opportunity:
This position exercises independent judgment when conducting complex research and analyses of background check records for individuals requesting unsupervised access to children and youth for child welfare, early learning, emergent placement, employment and investigation purposes.

The schedule is Mon-Fri 8-5 in-office in Olympia.

Some of what you'll do:

• 
  Interpret background information to coordinate work with the background check programs.
• Monitor incoming correspondences, responds to technical requests, and submit work to the appropriate program.
• Analyze and review programmatic data to identify duplication and inefficiencies to streamline delivery processes.
• Compile and track background check, Certificate of Parental Information and suitability assessment data.
• Process incoming US Mail and other physical correspondences, including payments for background check and child abuse and neglect history check requests.
• Provide technical assistance to staff, supervisors and managers and assists to identify business process changes for short- and long-term strategic goals.
• Coordinate the dissemination and disclosure of confidential background information to various, need-to-know department programs and external entities.
• Routinely assess background check and suitability assessment processes to ensure accuracy and efficiency.
• Provide direction to applicants to correct erroneous criminal history record information or founded findings of abuse or neglect that may include qualification for a Certificate of Parental Improvement.
• Use process improvement to facilitate the collection and analysis of information, and develops processes for background check, Certificate of Parental Improvement and suitability assessment programs to keep electronic information and processes organized.
• Administers background checks for individuals who request unsupervised access to children and youth.
• Identifies patterns in potential criminal activity to make determinations about if the type of crimes identified relates directly to child safety.

What we are looking for:
A Bachelor's degree in business administration, public administration, law, public health, health administration, or a related field, AND three years of experience conducting research and analyzing policies, laws, rules, or regulations.

OR

An Associate of Arts degree in business administration, public administration, law, public health, health administration, or a related field, AND five years of experience conducting research and analyzing policies, laws, rules, or regulations.

OR

A high school diploma, or equivalent, AND seven years of conducting research and analyzing policies, laws, rules, or regulations.

In addition to those required qualifications, our ideal applicant will possess:

• Previous experience in forms and/or records management.
• Previous experience helping customers regarding inquiries, complaint or problems.
• Previously demonstrated understanding of agency policies, WAC, RCW and federal laws related to background check and child abuse and neglect history check requirements.
• Previously demonstrated ability to effectively, clearly, and concisely communicate with management, peers, clients, external partners, and the public.
• Previously demonstrated ability to partner with clients to identify and resolve complex or sensitive issues while maintaining appropriate confidentiality.
• Previously demonstrated ability to develop positive, productive, respectful working relationships with clients, coworkers, and external partners.
• Previous experience reading and interpreting Washington State Patrol (WSP) and Federal Bureau of Investigations (FBI) Records of Arrest and Prosecution (RAP) documents.
• Previously demonstrated ability to apply and interpret laws, policies and procedures, and use good judgment when evaluating and making decisions.

How do I apply?
Complete your applicant profile and attach the following documents:

• Letter of interest describing how you meet the specific qualifications for this position
• Current resume detailing experience and education

Supplemental Information:
Per Governor Inslee's Directive 22-13.1 state employees must be fully vaccinated against COVID-19. Please note that any offer of employment is contingent upon you providing verification of your vaccine status, having an approved medical accommodation, or having an approved religious accommodation. No start date will be approved until you have either verified your vaccine status or have an approved accommodation.

Prior to a new hire, a background check including criminal history and national fingerprint background check will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

This position is covered by a Collective Bargaining Agreement.

This recruitment may be used to fill multiple vacancies.

DCYF is an equal opportunity employer and supports equity, diversity, inclusion, and respect.

The initial screening will be based on the content and completeness of your application and the materials submitted. All information may be verified and documentation may be required. Applications with comments such as "see attachments" or "N/A" in the supplemental question responses will be considered incomplete.

Need accommodation throughout the application/interview process? Unable to apply online? Contact the Recruitment team at dcyf.jobs@dcyf.wa.gov or (360) 280-3173 or the Telecommunications Device for the Deaf at 800-833-6388

Experiencing technical difficulties creating, accessing, or completing your application? Call NEOGOV toll-free at (855)524-5627 or email support@neogov.com.

To take advantage of Veteran's preference please attach your DD-214, member 4 long-form, or your NGB-22. Please black out your social security number prior to attaching.

01660