Salesforce B2B Commerce Solution Architect

Kansas City, MO / St. Louis, MO / Cincinnati, OH / Missoula, MT/ Atlanta, GA / Virtual

Company Overview:

Advanced Technology Group (ATG), a Cognizant Company, is a global leader in Quote to Cash advisory, implementation, and managed services to both mid-market and large enterprise brands seeking increased agility in the “everything as-a-service” economy.?Implementing CRM, Quoting, and Billing systems are the core of what we do and we are the #1 implementation partner for three leading providers of cloud or?platform-based?CPQ and Billing Solutions. ?We provide?unique and differentiated value to our clients, our ISV partners, and our GSI partners, using years of domain expertise, a set of proprietary tools and intellectual property, and a?refined set of delivery accelerators.?

Position Overview:

The Solution Architect is a project leadership role that is critical to the success of our implementations. They are skilled communicators that exhibit strong executive presence and can present and defend different point of views on various technologies to a variety of technical and business audiences.

B2B Commerce Solution Architects are responsible for leading the design of the commerce solution, ensuring that the proposed architecture supports the business requirements across all processes. This involves leading discovery sessions with the client to understand their current state commerce processes, helping the client to transform current state processes into future-state business requirements, translating those business requirements into a technical solution, and documenting that solution in the form of deliverables such as the Technical Design Document (TDD), ERD models, ecosystem and integration diagrams, and process flows.

As the project progresses into the Build phase, we expect our Solution Architects to continue to hone the detailed design of the solution, while mentoring the other project team members that are responsible for building the solution. The B2B Commerce Solution Architect should provide timely feedback to team members and promote a culture of collaboration and leadership.

At times, B2B Commerce Solution Architects may also participate in the sales process to help scope and estimate complex implementations.

Key Responsibilities:

• Collaborate with the Project Manager to manage scope and customer expectations by negotiating solutions to complex problems with both the customer and third-party partners.
• Lead the evaluation of business and technical requirements, driving alignment with best practices for the commerce cloud design and ongoing solution maintenance/management.
• Provide guidance on functional solution architecture & design, application and integration development best practices, enterprise architecture standards, environment management, and testing.
• Review and correct project/program direction, approach and key artifacts to keep programs on track and solutions extendable and maintainable going forward.
• Identify and proactively manage risk areas and commitment to seeing an issue through to complete resolution.
• Troubleshoot key customer implementation issues and demonstrate ability to drive to successful resolution.
• Build relationships with business partners, internal and external, and contribute to broader goals and growth beyond the scope of a single customer engagement.
• Serve as an active contributor to commerce practice knowledge and resource base.
• Identify continuous process improvement opportunities for project delivery including scoping, delivery methodology, teaming approaches, tools and templates.

Key Experience:

Demonstrates success and experience in the following areas:

• Previous project experience in a Solution Architect, Functional Architect or Business Analyst role.
• Hands on knowledge in solutioning and developing on the Salesforce B2B Commerce platform (B2B LE and/or B2B on Classic).
• Deep understanding of B2B Commerce platform capabilities and customer value propositions.
• Architectural understanding in how Commerce interacts with other systems in the quote to cash ecosystem.
• Subject Matter Expertise of the Salesforce B2B Commerce platform, the uses cases this platform can support, and an understanding of the product evolution and roadmap.
• Experience serving as a trusted advisor, driving conversations with internal and customer stakeholders.
• Experience with end-to-end system development lifecycle, preferably with SaaS solutions.
• Experience with Agile, Waterfall, and Hybrid implementation methodologies.
• Proven ability to analyze, design, and optimize Commerce business processes.
• Able to evangelize best practices at various levels within a large organization and develop and delivery presentations that are appropriate for the audience.
• Firm and decisive, able to effectively present and defend point of view to a variety of audiences and communicate unpopular decisions when necessary.
• Proven results leading and overseeing customer and/or partner success stories in the following domains: front and back-end solution architecture, change management, and direct leadership in designing solutions that meet or exceed customer needs.
• Lifelong learner with genuine interest in new technologies and functionality, pushing the capabilities of existing technologies.
• Sets priorities, goals, and timetables to manage time efficiently and achieve maximum productivity.

Education:

• Bachelor’s degree required OR equivalent combination of education, training, and experience

Location and Travel:

• Willingness and ability to travel?up to 50%

Desired locations are ATG Delivery Centers, located in Missoula, MT, Cincinnati, OH, Kansas City, MO, Atlanta, GA, India or St. Louis, MO however for senior experienced professionals working virtual may be an option.

ATG believes in advancing inclusion, acceptance, and understanding amongst our team by employing individuals who bring unique perspectives and diversity of experiences to the company. We encourage all interested individuals, including people of all races and national origin, people of all ages, people of all religions, people with or without disabilities, and/or people with any gender identity and sexual orientation, to apply.

‘Cognizant will not sponsor H-1B or other U.S. work authorization, or lawful permanent residence (otherwise known as a “Green Card”) for this role’

Employee Status : Full Time Employee

Shift : Day Job

Job Posting : Mar 28 2023

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.