Job Description

Estimated compensation $35,000 to $45,000 yearly including bonuses

If you have a desire to build a career in Automotive Service, then Mark Miller Toyota, a leader in the Automotive Industry has the perfect position for you in their Service Business Development Center. Anyone with great customer service skills and passion that aspires to develop into a knowledgeable Service Advisor or Sales Professional should definitely apply.

Suitable applicants must be able to adapt quickly, work well under pressure while maintaining a positive attitude, and be able to accomplish tasks successfully with little or no supervision.

Drive and enthusiasm to succeed accompanied with an outgoing and upbeat personality is favorable. Qualified candidates will exhibit excellence in communication skills, both verbally and in writing, with an innate ability to correspond professionally over the phone. Automotive Service knowledge is a must. Toyota knowledge a plus, but is not required.

No cold calling

Responsibilities

• Answer incoming calls for the Service department
• Schedule Service appointments
• Make outbound sales calls for the Service department
• Make follow-up calls for the Service department
• Assist with customer concerns
• Develop business by identifying growth opportunities and managing campaigns
• Data Mining, research, and database organization

Qualifications

• Must work well under pressure while maintaining a positive attitude
• Must be able to accomplish tasks successfully with little or no supervision
• Proven telephone customer service experience (minimum 1-3 years)
• Demonstrate excellent phone and verbal communication skills
• Past experience with heavy inbound and outbound calls a plus
• Highly professional in approach and appearance
• Demonstrated dedication to customer service
• Ability to instantly build rapport with clients
• Highly organized, self-disciplined, and a quick learner
• Must be able to work a flexible schedule with some weekends
• Bilingual a plus, but not required

Company Description

The Automotive Industry is thriving and Mark Miller Toyota is always looking for great people to add to our team! We believe that employees who are treated with respect and appreciation are likely to treat customers the same way. Our business succeeds because we never forget that without happy employees, we cannot expect to have happy customers. We’re looking for people who share our desire to be “Famous for Customer Service”.

Our success is founded on our integrity, and we hire people who not only want to do outstanding work, but who also think a job should be a fun part of their day. Successful candidates must respect others and enjoy helping customers. Being a member of our team requires determination, social skills, professionalism, and an overall competitive desire for achievement. If you are interested in joining our fine family of professionals, we encourage you to continue with this job application.

Mark Miller Toyota is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, gender, gender identity or expression, sexual orientation, age, national origin, ancestry, genetics, citizenship, disability, or veteran status.

Benefits

• Medical Insurance
• Dental Insurance
• 401(k) with 3% Company Match
• Paid Vacation
• Life Insurance
• Disability Insurance
• Café on Site
• Employee Discounts for Parts & Service and Vehicle Purchases