Brown & Brown is seeking an Associate Account Executive for its Small Commercial Lines Department in Phoenix, Arizona.

WHAT YOU’LL DO:

• Manage and retain existing book of business and pursue new opportunities for the book, where appropriate, including a specific business plan for growth
• Negotiate and obtain quotes
• Provide client support with all levels of client’s decision-makers as well as day-to-day technical client representatives
• Monitor level of client service and assist with claim issues as needed
• Follow-up to address and resolve client complaints and resolve any problems or issues
• Encourage and coordinate teamwork and communication among those who service clients
• Ensure proper resources from within the organization are involved and introduce new products/processes to improve client experiences
• Create and oversee client service plans for clients and understand the needs of the client
• Analyze contracts for certificates of insurance, issue certificates and binders
• Review for accuracy all policies, changes/endorsements, audits and documents
• Answer client and carrier questions with day-to-day email, phone, fax and mail requests in areas of policies, endorsements, audits, and accounting/billing, coordination of claims/loss control services
• Prepare client presentations and new business strategies, including proposals while ensuring agreement with client’s requests and requirements
• Set regularly scheduled meeting on a frequency that is appropriate for each client
• Present proposal to clients, ensuring appropriate teammates and resources are represented and/or attend
• Maintain good relations with carrier personnel
• Exercise considerable discretion and independent judgement
• Keep current on marketplace changes and inform client as necessary
• Become significantly involved and develop expertise in a declared sector or market area by networking and participating in professional development activities

WHAT YOU’LL NEED:

• 3+ years’ experience in Property & Casualty
• Intermediate understanding of insurance and business terminology is preferred
• Exceptional telephone demeanor
• Strong oral and written communication skills, as well as interpersonal skills
• Highly self-confident and able to adapts to changes in the work environment, manages competing demands and can deal with frequent change, delays or unexpected events.
• Proficiency in Microsoft Office 365
• AMS360 experience or skills to learn software program at an accelerated ability
• Ability to maintain a high level of confidentiality
• Valid Arizona P&C insurance license

WHAT WE OFFER:

• Base salary + incentive opportunities
• Excellent growth and advancement opportunities
• Paid time off
• Generous benefits package: health, dental, vision, 401(k), etc.
• Employee Stock Purchase Plan

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee stock purchase plan
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Paid training
• Parental leave
• Tuition reimbursement
• Vision insurance

Experience level:

• 3 years

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Phoenix, AZ 85004: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Phoenix, AZ 85004

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