Assistant, Medical Department Job at Park Nicollet
Position Summary:
Performs a variety of clerical tasks involving direct patient contact, assisting assigned medical department in providing outstanding patient care and services.
Additional Information:
At Park Nicollet Urgent Care we strive to provide high-quality care, in a timely and consistent way to all of our patients and have a healthy workplace. We seek individuals who will positively contribute to our UC being the best place to work and receive care. We foster an environment and culture where: people are comfortable approaching each other directly in a respectful and positive way to offer praise, provide feedback and/or have difficult conversations.
Applicants must have the ability to work in a fast-paced department!
We have 7 metro urgent care locations. Brooklyn Center, Burnsville, Chanhassen, Lakeville, Maple Grove, Plymouth, and St. Louis Park.
Clinic Hours of Operation: Monday-Friday 8-8; Saturday-Sunday 8-5
Posotion hours: Mondays and Fridays, 8:00 AM- 8:00 PM
Performs a variety of clerical tasks involving direct patient contact, assisting assigned medical department in providingoutstanding patient care and services.
Tasks include, but not limited to: answering phones, faxes, cleaning and stocking the department, delivering specimens to lab, directing patients
Scope of Responsibility:
Intermediate Level. Applies job skills and established policies and procedures to perform a variety of moderately difficult tasks. Works independently on recurring assignments semi-routine in nature, applying basic judgment in selecting and applying appropriate established procedures or techniques. Performs variances from routine under specific instructions or guidance. Resolves non-complex problems.
Education/Experience: Graduate from an approved medical assisting or medical office assisting program or 3 or more years of equivalent work experience in a health care setting.
Special Knowledge/Skills/Certifications/Licenses: Medical experience preferred. Strong verbal communication, human relation, listening, telephone etiquette, and handwriting skills required. Knowledge of medical terminology preferred. Possesses ability to promote and maintain good patient relations and patient confidentiality. Basic computer/keyboarding skills required.
Machines/Equipment/Software Utilized: Possesses ability to proficiently operate the following pieces of equipment: telephone, personal computer utilizing word processing software, and photocopier, fax machine.
The Organization
At Park Nicollet you're part of something bigger. We're a member of the HealthPartners organization, an award-winning integrated health care system comprised of several organizations. HealthPartners includes a team of 21,000 people dedicated to making a difference for our members, patients and the community. Whether you want to work in direct patient care, or support those who do, you will find a vast variety of job opportunities. Here, your contributions help to improve lives and impact health care for the better. If you want to make a difference, we want you on our team.
Park Nicollet Mission, Vision and Values
Mission: Our mission is to improve health and well-being in partnership with our members, patients and community.
Vision: Health as it could be, affordability as it must be, through relationships built on trust.
Values:
- Excellence We strive for the best results and always look for ways to improve.
- Compassion We care and show empathy and respect for each person.
- Partnership We are strongest when we work together and with those we serve.
- Integrity We are open and honest, and we keep our commitments.
What makes us unique?
At Park Nicollet, we never forget why we're here. Your health and well-being is our top priority and is at the forefront of everything we do. We believe outstanding health care is delivered when we merge the science and intellect of medicine with the compassion, spirit and humanity of our hearts. We refer to this as "Head + Heart, Together," and it exists to inspire constant improvement and lasting success. We achieve this by partnering with patients and families in everything from care decisions to service and facility design. As we work together as a unified team, we engage patients, families and the community, and put them at the center of everything we do.
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