**Please apply at oldnavy.com/careers. Call the store at 610.327.2013 for all inquiries.**

About the Role

In this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to teach others and coach behaviors to cultivate a high performing team that meets or exceeds goals.

what you'll do

• All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.
• Recruit, hire and develop people to drive a culture of high performance and engagement
• Accountable for team performance through teaching, coaching and providing meaningful feedback to build capabilities
• Support strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivity
• Promote community involvement
• Adapt team priorities to respond to customer and business partner needs
• Provide front line supervision to an operational, service or administrative team
• Able to multitask and detail oriented
• Upholding policies & procedures and holding staff accountable to expectations and standards

who you are

• Provides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business results
• Proven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands
• Strength in driving metrics to deliver results that will meet or exceed business goals
• Able to travel as required
• Probe beyond the stated situation, uses reporting and company tools to find identify underlying issues and considers possible alternatives
• Good understanding of concepts and procedures within own subject area

benefits at old navy

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• see moreof the benefits we offer.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekend availability

COVID-19 considerations:
n/a

Ability to commute/relocate:

• Pottstown, PA 19464: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Preferred)

Work Location: In person

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