• Assists the director in the billing and collections of student account receivables.
• Handles student account related inquiries on all levels.
• Assists in the daily operations of the student accounts receivable functions ensuring compliance with College, State, and Federal laws and regulations; remain current with all payments and refund policies
• Handle all levels of contract related billing. Review contracted courses each term and coordinate with the appropriate departments on the invoicing processes. Apply waivers to student accounts, maintain the contract spreadsheet, submit invoices, and resolve any discrepancies or past-due payments by contacting internal and external offices.
• Audit student accounts' cash drawers periodically, notifying Director of Student Accounts of any inconsistencies.
• Reconcile financial aid disbursements and process student refunds.
• Accurately prepare student accounts' deposits for armored car pick-up.
• Train student accounts team on the functions and processes associated with the College's cashiering activities.
• Set-up the financial aid book voucher process by coordinating with the Financial Aid and IT departments, and the College's bookstore vendor Follett. Post vouchers to student accounts and handle any student inquiries and resolve any discrepancies. Reconcile student accounts against Follett invoice and prepare the invoice for payment.
• Responsible for the processes associated with the collection of aged student accounts, and the College's employee and dependent tuition waiver program. Identify accounts to send to collections each term, post collection related detail codes, and send file the collection agency.
• Participate in the annual college audit, and other financial reviews as required.
• Prepare and maintain student 1098T forms.
• Maintains tuition billing tables and student accounts website.
• Performs other duties as assigned.

• Performs other needed Finance Office tasks in the event of staff absences (vacations, etc.).

• Basic knowledge of general accounting practices.
• Possesses strong interpersonal skills as demonstrated by compassionate, courteous, cordial, cooperative, and professional interaction with co-workers, visitors, vendors, and students.
• Exceptional ability to protect confidential and/or sensitive financial information and maintain integrity in record maintenance
• Ability to work independently as well as in a team environment to meet individual and departmental performance objectives.
• Excellent interpersonal skills in the areas of customer-service, creative problem-solving, conflict resolution, group planning, and decision-making processes.
• Strong attention to detail and accuracy of data; ability to process data, identify errors, process invoices, payments, and reconcile accounts accurately.
• Handle multiple tasks and competing priorities effectively and meet deadlines; Well-organized and flexible; Follows through on completion of assigned tasks.

Proficiency in computer applications - Demonstrates proficiency in word processing, spreadsheet, databases, accounting-related software, and Microsoft Office applications; previous experience with Ellucian’s Colleague is preferred

Understanding of Mercer County Community College's mission, goals, and objectives and ability to work independently and in a team, environment demonstrating initiative and commitment to student success.

4+ years' experience of accounting related activities in a professional setting; experience managing a function and supervising others; higher education setting with student accounts preferred.

Adaptability: Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.

Building Trust: Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.

Customer Focus: Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships.

Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences