As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

The University of Washington Tacoma is an anchor institution that is deeply invested in its local communities and in student success. As one of three campuses of a world-class university, UW Tacoma is dedicated to interdisciplinary and innovative teaching and scholarship and to engaging the community in mutually beneficial partnerships. UW Tacoma’s commitment to access and diversity is central to an environment where students, staff, faculty and South Sound residents find abundant opportunities for intellectual, personal and professional growth. More information about UW Tacoma and its strategic plan can be found here.

The UW Tacoma Office of Admissions is seeking an individual to join our team as an Assistant Director of First Year Recruitment. In addition to supporting university enrollment efforts by representing the University of Washington Tacoma to prospective students, families, and educational partners, the assistant director will develop a recruitment plan to encourage applications and enrollments from first year students. The assistant director will lead a team of two admission counselors in the execution of the recruitment plan to grow first year enrollment.

The ideal candidate is:

committed to diversity and access in higher education

a strong communicator across a wide array of audiences

excited to join a dedicated and goal-driven team

a curious problem-solver who exhibits a high degree of professional integrity

adaptable and brings a positive attitude to their work

DUTIES AND RESPONSIBILITES:
Annual Recruitment Planning (30%)

Using a data driven approach, develop an annual recruitment plan to grow inquiries, secure applications and yield enrollment from first-year students

Implement recruiting strategies for all first-year students with an intentional focus on reaching students who are traditionally underrepresented in higher education

Serve as a liaison to enrollment planning committees and work groups

Provide leadership in meeting or exceeding established enrollment targets

Supervision and Team Building (30%)

Responsible for the hiring, onboarding, training, and supervision of admission counselors to achieve desired goals

Successfully lead staff through change and growth

Review enrollment data relative to staff performance and adjust staff responsibilities and projects to meet enrollment goals

Utilize appropriate data and reports to manage workloads and evaluate performance

Counseling and Outreach (30%)

Generate applications and enrollments through the cultivation of relationships within an assigned territory to meet established goals

Counsel prospective undergraduate students about the educational opportunities available at the University of Washington Tacoma and the admissions process; deploy a personalized approach to ensure high conversion/yield rates

Participate in on-campus recruitment events such as preview days, open house events, and daily tours

Engage in ongoing strategic communications to include phone calls, text messaging, email, and other media to ensure high conversion/yield rates

Maintain ongoing, thorough knowledge of academic, co-curricular, and financial aid programs to provide comprehensive and factual information that will allow prospective students to make informed decision about their education

Work closely with campus stakeholders to execute strategies to meet enrollment goals and make referrals to appropriate student support services and resources

CRM Recruitment Support (10%)

Ensure the CRM system (Slate) is used consistently and accurately by team members

Look for opportunities to enhance and expand the use of the CRM to help counselors build relationships, support enrollment goals and priorities

Design a CRM training plan and documentation

Other Duties

Assist with the daily operations of the Office of Admissions including answering phones and responding to email and chat inquiries

Assist with the review of undergraduate admissions applications

MINIMUM QUALIFICATIONS:

Bachelor's Degree in Communications, Marketing, Business, Education, or a related field

2-3 years experience working in higher education admissions, as a campus tour guide, as a peer advisor or related professional experience

Additional Qualifications

Must be people-oriented and enjoy working with high school and college students as well as parents and guidance counselors

Strong oral and written communication skills

Confidence in speaking publicly to diverse audiences of varying size

Demonstrated commitment to working with diverse populations

Strong organizational skills with the ability to prioritize tasks, use multiple systems, and effectively transition between tasks

Familiarity with analyzing and interpreting data

Functional knowledge and comfort with the use of the Google suite, Microsoft Office, and database software tools

DESIRED QUALIFICATIONS:

Master’s degree

Experience supervising professionals and/or advising student-run organizations

Experience working with diverse young adult and youth populations

Speak, write, and read in a language other than English with the interest in utilizing language skills to assist prospective students and families

Experience using a CRM, specifically Technolutions Slate

Experience supervising diverse teams in a fast-paced environment



Application Process:
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.