Maple Street Biscuit Company (MSBC) is a fast-casual breakfast and lunch restaurant. We have a mission to help people, serve others, and be a part of the community and we operate on four (4) core principles: Comfort Food with a Modern Twist Made Consistently, Gracious Service, Immaculately Clean, and Sustainable Business.

MSBC is looking for an Associate Community Leader (ACL). The ACL, under the supervision of our Community Leader (CL), and independently in the absence of the CL, is responsible for leading all store operations and logistics, including management of all team members working at their Community Store, whilst upholding the highest standards our of Mission and Core Principles.

Operations

• Strong attention to detail
• Holds team accountable to steps of service to deliver great guest experience
• Ensures quality standards are maintained at all times
• Builds and maintains strong relationships with their CL, team members, and guests
• Supports and communicates Company initiatives
• Respond and assist in any guest service issues
• Can open and close the store appropriately and efficiently
• Is a leader in the kitchen while the CL is on the floor
• Leads the store while the CL is off
• Submits the food and paper orders
• Understands and can assist with inventory
• Understands how to manage labor and creates the weekly schedule accordingly
• Understands how to manage cost of goods
• Knows how to handle a health inspection
• Assist the CL with interviewing and hiring decisions, as well as performance conversations
• Will learn every position in kitchen well enough to be able to train new team members
• Will help develop the next level of leadership

Required Skills

• Able to communicate effectively with leadership team, guests, and team members
• English reading, writing, math and computer skills required
• Ability to taste and evaluate all food and beverage products
• Must be flexible with schedule and able to work different shifts including weekends and holidays
• Possible job hazards include, but are not limited to; slips, trips, falls, burns, cuts and strains
• Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift
• Ability to use hands in using office equipment, including the computer system
• Ability to talk and hear to conduct phone correspondence
• Close vision and focus capabilities to view computer screen and company documents
• Must be able to lift fifty (50) pounds at times
• Ability to be on feet for up to eight (8) hours a day
• Ability to work around loud noises and in a fast-paced environment

Required Experience

• A minimum of 1 year experience leading and developing a team
• Proven ability to lead and develop a team
• Ability to maintain organization in a changing environment
• Exhibits initiative, responsibility, flexibility, and leadership

Highlights

• Store hours: 7am to 2pm
• Insurance (Health, Dental, Vision, etc.)
• Unlimited PTO
• Focus on Family and Community
• Giving back to the Community

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• Under 1 year

Restaurant type:

• Fast casual restaurant

Shift:

• 8 hour shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to commute/relocate:

• Mt Pleasant, SC 29464: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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