Job Title: Accounts Receivable Coordinator

Reports to: Accounting Supervisor

Location: Irvine, CA

Salary Range: $19-21/hr

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

• Medical, dental, and vision plans (full time and part time 30+ hours)
• Part time 20+ hours qualify for dental and vision
• 401K match
• Time off including vacation, sick, and company paid holidays
• Pet insurance available
• Verizon discount
• Tuition reimbursement
• Legal services
• Free emotional wellbeing and daily life assistance support for all associates
• Domestic partner coverage
• Health savings account
• Flexible spending account

JOB SUMMARY: MarWest Commercial, a division of FirstService Residential, is actively looking for an Accounts Receivable Coordinator to join the Accounting team.The position requires an individual who is ambitious, self-directed, and capable of working autonomously or with the broader team to achieve the business and financial goals of the company.

Accounts Receivable

• Set up recurring charges based on annual budget.
• Review billing discrepancies.
• Issue credits and miscellaneous charges.
• Review late charges according to the Association's approved billing and collection policy.
• Oversee the monthly charge process and review discrepancies with statement verification.
• Verify and post payments received at the lockbox facility.
• Assist owners with online payment registration and ClickPay inquiries.
• Process TI deposits and refunds.
• Enter new owner information. Send out Welcome Package, complete escrow demand per request from escrow office. Obtain recorded grand deed (if not sent with escrow checks).
• Process owners sent to collections – charge legal fees to owners' accounts and remit legal deposits. Track payment arrangements per Property Manager's approval.
• Answer owner inquiries regarding billing questions and account information.
• Communicate with bank staff to resolve issues with payment allocation and ACH.
• Participate in special projects as needed and other duties as assigned.
• Prepare and maintain procedures for specific job duties.

Other Job Requirements

• Strong interpersonal and organizational skills with the ability to manage multiple priorities
• Knowledge of Microsoft Outlook, Word, and Excel
• Excellent accuracy and attention to detail
• Organized and excellent multi-tasking skills
• Minimum of 2 years of experience in a support role

Supervisory Responsibility

None

Education and Experience

• High school degree
• Must possess strong written and verbal communication skills, including exceptional telephone management and the ability to write emails
• Self-starter, action oriented, quick learner, able to multitask, highly organized, excellent attention to detail, customer focused,
• Excellent time management skills

Language Skills

Proficient in English

Tools and Equipment Used

General office equipment

Physical Requirements/Work Environment

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift 25 lbs.
• Must be able to sit for extended periods of time
• Must have finger dexterity for typing/using a keyboard
• Talking and hearing occur continuously in the process of communicating with guests, supervisors, vendors and our clients
• Valid California Driver's License and State mandated vehicle insurance, and registration.

This is a full time position with typical scheduled hours, Monday through Friday, 8:00 a.m. – 5:00 p.m. with ability to work from home (hybrid schedule). May be required to work overtime as needed and approved by supervisor. Consistent and regular attendance required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Schedule is subject to change based on business needs.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances.