Under the direction of the Manager, Aircraft Delivery and Cabin Support, the Delivery and Cabin Specialist will be the focal point for all new aircraft delivery support related to the Flight and Cabin Crew operations. This position will be responsible for ensuring that Falcon flight and cabin crews are familiar with the cabin management, entertainment, and connectivity systems installed in their aircraft and address any of their operational concerns raised during the delivery process. This position will be responsible to ensure that cabin operational related support is provided to the DFJ Delivery team (CCAs) during the delivery process as well as to the DFJ Sales & Spec/Design Team in their efforts. The position will act as a key coordination point between the DFJ Pilot Operational Support Team, the DFJ Flight Ops Dept, as well as DSOF for all matters related to cabin operations.

PRINCIPAL DUTIES/RESPONSIBILITIES (ESSENTIAL FUNCTIONS):

• Ensure Cabin Operational support is provided to Flight and Cabin Crews
• Provide timely and technically accurate answers to Flight and Cabin Crew
• Coordinate, Organize and share info/feedback with the DSOF Cabin Team
• Support the effort to maintain and administer the Dassault Pilot Application assistance, coordinate and provide feedback to the WW Pilot Support Teams
• Review and or draft Service Documentation related to operational support

NON-PRINCIPAL DUTIES/RESPONSIBILITIES (NON-ESSENTIAL FUNCTIONS):

• Ensure technical knowledge base (FAQs) associated with Cabin Systems is maintained
• Ensure training vendors are informed and up to speed on existing and new cabin systems

• Organize and develop presentations and briefings for Falcon customer deliveries, seminars, dedicated virtual or onsite ops briefings
• Provide documented feedback regarding any significant input from operators which may improve or promote the current or future Dassault products
• Other responsibilities may be assigned in order to meet departmental or business objectives as needed