Adult Protective Services Specialist (Klamath Falls) Job at Department of Human Services
Initial Posting Date:
03/13/2023
Application Deadline:
04/10/2023
Agency:
Department of Human Services
Salary Range:
$4,259 - $6,528
Position Type:
Employee
Position Title:
Adult Protective Services Specialist (Klamath Falls)
Job Description:
CLOSE DATE EXTENDED
Adult Protective Services Specialist / REQ-122312
Salary Range: $4259 - $6528
Klamath Falls office
We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the
Equity North Star
as our guide toward our vision of an agency free of discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.
Do you want the opportunity to match the needs of people in the community with available federal, state and local programs or other resources to meet those needs? Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that supports the elderly, people with disabilities and communities? Then, we want to hear from you!
Aging and People with Disabilities (APD), part of the
Oregon Department of Human Services
, is currently looking for ONE permanent, full-time, dedicated and compassionate individual to provide services as Adult Protective Service Specialist.
Oregon Department of Human Services (ODHS), A place to belong and make a difference!
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When you join theODHS, you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.
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Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS’ overall mission and vision.
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Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, andcompetitive benefits packagesincluding health, dental, vision and much more!
ABOUT THE PROGRAM
Click here
to learn more about Aging and People with Disabilities.
YOUR DUTIES AT A GLANCE:
In this position, you will provide protective services to older adults and to adults with physical disabilities whose situation is within Aging and People with disabilities jurisdiction to investigate. APSS will be responsible for conducting intakes of abuse as indicated by Oregon Administrative Rule, 411-020, completing investigations and risk management, provide prevention, protection, and intervention for older adults and adults with physical disabilities who are unable to protect themselves from abuse and self-neglect.
Major duties include:
SCREENING AND TRIAGE:
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Conduct screening interviews by phone or in-persons with victims and community members reporting abuse or self-neglect of an older adult or adult with physical disabilities.
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Utilize Oregon Administrative Rule (OAR) to determine eligibility for Adult Protective Services.
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During screening and triage, conduct a preliminary assessment of the alleged victim’s safety, possible risks to the investigator or other factors; determine need for emergency intervention.
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Coordinate actions with law enforcement, District Attorneys, or other community partners to arrange for victim’s safety and security.
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Utilize the Centralized Abuse Management (CAM) system to capture all intake information. In addition, the use of Oregon Access, DHS, E-court, MMIS, ONE and other related programs will be necessary to obtain preliminary information related to the report of abuse.
INVESTIGATION:
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Investigate complaints of abuse, neglect, or self-neglect. Plan the scope and direction of the investigation. Conduct in person and phone interviews with the alleged victims, alleged perpetrators, and witnesses.
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Review documents and records such as medical or financial records. Evaluate and organize evidence. Collect and analyze physical and documentary evidence. Address issues that arise during the course of the investigation. Determine relevance, reliability, and credibility of gathered information and evidence. Apply administrative statutes, administrative rules and facility regulations regarding abuse to investigative situations and determine a finding based on the totality of the investigation.
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Conduct home visits in both community and facility settings to assess and monitor living and safety conditions. Intervene in situations where adults are at high risk of abuse or neglect within their living situations.
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Decide when appropriate to refer to law enforcement personnel. Determine need for and assist victims with obtaining restraining orders. Initiate and facilitate secure protective actions such as representative payees, referrals to community partners or case management, guardianships, or conservatorships. Evaluate the victim’s support systems, capacity to remain healthy and safe and ability to protect her or his own interests. Develop and manage intervention plans that arrange for needed services, alternative living arrangements in the community-based care systems, or personal care. Monitor the risk of individuals who are alleged victims of abuse, neglect or self-neglect.
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May maintain intervention plans for individuals not otherwise being case managed who are still at risk. Continue to monitor, reassess, and arrange intervention until level of harm is reduced or in accordance with policy timeline.
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Use CAM to write comprehensive investigative reports that include witness statements, investigative observations, documentary observations, summary of evidence and a conclusion.
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Provide investigative information on criminal cases when needed. Testify in court before grand juries, trials and hearings. Give sworn depositions.
WORKING CONDITIONS
**Must be able to work 8:00 AM - 5:00 PM Monday - Friday with a minimal amount of time required to be worked during off hours.
May be subjected to verbal abuse and assaultive threats made by angry and hostile individuals. Occasional subpoenas and court requirements can be required on short notice. Must be able to drive to and meet individuals in their own homes, other community settings, nursing homes, hospitals, or other care settings. Requires some out of town or overnight travel for training and working out-of-town cases. In rural areas, some travel may be a daily requirement. May involve driving in inclement conditions. Potential exposure to illness and disease through direct contact with clients. May be exposed to unsanitary conditions. Work closely with individuals who may have difficulty receiving, processing or verbalizing information necessary to make informed choices and decisions.
THIS IS WHAT YOU NEED TO QUALIFY/MINIMUM QUALIFICATIONS (MQ's):
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A Bachelor Degree in the human, social, behavioral or criminal sciences AND two (2) years human service, law enforcement or investigative experience;
OR
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An Associate Degree in the human, social, behavioral or criminal sciences AND four (4) years human service, law enforcement or investigative experience.
Three years
professional level experience related to the position may substitute for the bachelor's degree; 18 months for an Associates.
ESSENTIAL ATTRIBUTES (EA's):
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Experience obtaining/receiving information to screen and triage reports of abuse both in person and by phone
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Experience completing accurate and timely investigations of abuse for older adults and people with physical disabilities
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Experience writing accurate reports based on information received during an investigation
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Good oral and written skills, excellent time management, work well in a team, be able to defuse situations
REQUIRED: Clearly describe how you meet the minimum qualifications (MQ’s) and essential attributes (EA’s) within your application materials. These attributes will be used to determine which candidates will be selected to move forward in the process.
** Your application and/or resume will be used when completing a pay equity assessment. The pay equity assessment determines your pay rate/salary step, so complete and detailed work and education history is helpful.
Application instructions & requirements:
Your work history profile either in the Workday application or resume application is the perfect opportunity to highlight your interest in the position and showcase your skills and experience that make you the best candidate for the position.
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REQUIRED: Please attach a cover letter that demonstrates how you meet the minimum qualifications and essential attributes for the position.
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Current State of Oregon: Apply via your employee Workday account. (This includes permanent and limited duration employees; temporaries are not counted as internal candidates). View thisjob aidfor help.
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If you are not a current State of Oregon employee, view thisapplication instructional video.
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Please upload a resume OR complete the work history profile. Note: Your resume / cover letter may be uploaded in the Resume/CV field on the online application. **Emailed resumes and cover letters will not be accepted; they must be attached to your Workday application to be considered.
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After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.
ADDITIONAL REQUIREMENTS:
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Finalists for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.
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The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
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Under the Oregon Health Authority's health care rules, COVID-19 vaccinations are required for employees in specified job classifications for the Aging and People with Disabilities program. This includes Adult Protective Service Specialist, Human Service Case Manager, Human Services Assistant 2, Pre-Admissions Screening Specialist, Client Care Surveyor, and Compliance Specialist 2 which is our Adult Foster Home Licensor. Employees will need to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer.
HELPFUL INFORMATION:
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This position is represented by the Service Employees International Union (SEIU).
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This recruitment may be used to fill future vacancies.
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Have questions about Workday, and want some tips on understanding the state application process? Check out ourOregon job opportunitiespage.
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If you need an accommodation under the Americans with Disabilities Act (ADA) to participate in the application or selection process, please contactADA.DHS@dhsoha.state.or.us. Please be sure to include the job requisition number.
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For questions about the job duties or application process, please contactJENNIFER.M.MOISA@odhs.oregon.gov. Please be sure to include the job requisition number.
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