Administrative Assistant Job at UNC Charlotte
UNC Charlotte Charlotte, NC 28223
$36,121 - $44,147 a year
General Information
Vacancy Open to
All Candidates
Employment Type
Permanent - Full-time
If time-limited, note appointment end date
Hours per week
40
Months per year
12
Position Number
001121
NC Salary Grade Equivalency
GN06
Classification Title
Administrative Support Specialist - Journey
Working Title
Administrative Support Specialist
Salary Range
$36,121 - $44,147
Anticipate Hiring Range
$36,121 - $41,000
FLSA Status
Non Exempt
Division
Academic Affairs
Department
Enrollment Management (Adm)
Work Unit
Financial Aid Operations
Work Schedule
8:00 am – 5:00 pm; Monday – Friday
Primary Purpose of Position
The primary purpose of this position is to process Federal Direct and private Alternative loans. This position also provides assistance and information to students and parents regarding federal, state, and insitutional financial aid programs as well as general administrative support to the Senior Assistant Director for Loans.
Minimum Education/Experience
Required Minimum Qualifications:
Graduation from high school and one year of related office experience; or an equivalent combination of education
and experience.
University Preferred Qualifications:
Graduation from high school and demonstrated knowledge, skills, and abilities gained through three years of specialized office experience or an equivalent combination of education and experience.
Graduation from high school and one year of related office experience; or an equivalent combination of education
and experience.
University Preferred Qualifications:
Graduation from high school and demonstrated knowledge, skills, and abilities gained through three years of specialized office experience or an equivalent combination of education and experience.
Essential Job Duties
- Manage a dedicated caseload for processing Federal Direct PLUS and Alternative Loan applications.
- Process Loan Change request forms submitted by loan borrowers.
- Provide follow-up to students and/or parents on outstanding items such as incomplete or missing loan application requirements for processing.
- Problem solve and loan rejects or errors from lenders or Dept. of Education.
- Assist the Senior Assistant Director of Loans with other projects as needed.
Other Work Responsibilities
Performs other duties and projects as assigned.
Departmental Preferred Experience, Skills, Training/Education
- High School diploma required. Associates/Bachelors degree in business administration, accounting or a related field.
- A minimum of 2 – 3 years of experience using the BANNER financial aid module and ELM.
- Knowledge of federal Title IV and state regulations or experience working in a similar capacity within higher education.
- Knowledge of Financial Aid management systems.
- Must have excellent written and verbal communication skills.
- Must have a strong commitment to customer service and student success.
- Must be detail-oriented, with the ability to self-manage multiple projects while working under deadlines during peak times of the year.
Necessary Licenses or Certifications
Work Location
Reese 104 C8
Posting date
05/16/2023
Closing date
05/30/2023
Proposed Hire Date
07/01/2023
Contact Information
Special Notes to Applicants
UNC Charlotte Benefits Information:
https://hr.charlotte.edu/benefits
The finalist will be subject to a Criminal Background Check.
Please upload reference information including names, position titles and company/institutions, phone numbers, and email addresses of at least two
current/previous supervisors.
- The Search Committee will not contact references without first verifying permission with the finalist.
Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application.
- Do not write ‘see resume’ on your application when completing the job duties section.
If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers (see job duties section of previous employment).
- Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
Please submit a resume and cover letter with your application.
- These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.
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