Job description

ADUSA Distribution is the distribution company of Ahold Delhaize USA, providing distribution services to one of the largest grocery retail supply chains in the nation. ADUSA Distribution fosters a culture that inspires and empowers our associates to always deliver exceptional service and value. Our team is supporting the supply chain network evolution to an integrated self-distribution model of the future, serving leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford, and Stop & Shop. To learn more about our company and the other supply chain companies of Ahold Delhaize USA, visit https://www.adusasc.com/.

Position Summary:

This role is the primary campus contact for hardware and software issues. The role is responsible for ensuring the hardware is running correctly and is managed correctly in terms of contract maintenance, support and supplies. This person is also responsible for being the primary contact for IT during any system changes, enhancements and outages. They are also the key resource for specialty software and/or database applications specific to their campus.

Principle Duties and Responsibilities:

· Act as primary IT contact for any systems issues

· Review periodically system access to ensure everyone at the campus has correct clearance, coordinate and submit all system and access requests for leadership

· Coordinate IT replacements of most hardware

· Work with leasing company on printer maintenance and ordering of printer supplies

· Responsible for new/replacement PC setups

· Manage voice setup, equipment, and RF equipment repairs. Closely tracks voice equipment inventory to promptly identify when equipment is missing

· Coordinate updates, assist with testing, and help support the various IT systems and software for Campus and Transportation

· Set up all new equipment (RF units, handhelds, etc.)

· Resolve all user problems to keep downtime at a minimum

· Responsible for the completion of system backups (if required)

· Keep all equipment including PC and terminal keyboards, printers and monitors clean

· Ensure compliance with company standards in the areas of accuracy, safety and productivity

Knowledge:

· Working Knowledge of Microsoft Office Programs

· Strong knowledge of WMS and TMS systems

Skills:

· Excellent customer service, communication, verbal and written skills

Abilities:

· Work in a warehouse environment with varying conditions (i.e. cool temperatures, concrete floors, powered industrial trucks)

· Reach, stoop, bend and lift up to and including 60 lbs.

· Meet production standards set by the company

· Stand for long periods of time

· Read and understand written and numeric product identifiers

· Must be able to work needed schedule to perform assigned duties

· Proficient with computer for data entry and research purposes

· Highly motivated, self-starter and team player with strong attention to detail and the ability to prioritize multiple task in a fast-paced environment

Education:

· High School Diploma

Experience:

· Familiarity/experience in a distribution environment

· 3+ years of experience with hardware and software systems, maintenance, and technical support

Job Type: Full-time

Salary: $23.50 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• 10- hour shift
• Weekend availability

Ability to commute/relocate:

• Chester, NY : Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Associate (Required)

Experience:

• Customer service: 1 year (Required)
• Network administration: 1 year (Required)
• Macro system: 1 year (Required)
• Microsoft Excel (Macro): 3 years (Required)

Work Location: One location

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Night shift
• Overtime
• Weekend availability

Ability to commute/relocate:

• Chester, NY 10918: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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