ACH Specialist - Back Office Operations Job at TruPartner Credit Union

TruPartner Credit Union Cincinnati, OH 45214

A job that's more than just a job.
If you're looking for challenging work with a strong sense of purpose and a fun, family-friendly atmosphere, we're looking for you. We want you to learn and grow as much as we want to grow the credit union for our members. If you're a detail-oriented person who loves working with numbers and feels a sense of accomplishment from ensuring accuracy and efficiency in your day-to-day work, read on and apply to join our team!

POSITION PURPOSE:

The Accounting/ACH Specialist is responsible for posting deposits, reconciling the payroll deductions from select employee groups and performing file maintenance. This accounting team member is also responsible for the handling of exception items not posted to the members' accounts via the Automated Clearing House (ACH) program. The representative is also responsible for check post exception processing and mail posting.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

  • Sorts small payroll listings and matches checks received against lists, posts small payroll deposits to member accounts and distributes according to payroll deduction authorization requests.
  • Sets up electronic funds transfers per payroll deduction cards received from the membership.
  • Opens new accounts for payroll over the phone for sponsor companies, business development, through the fax and mail.
  • Prepares payroll checks for deposit, inputs detail to the data processing system and electronically scans the image for deposit to the corporate credit union.
  • Files payroll deduction listings and maintains records according to procedure.
  • Opens new member accounts as necessary in order to post payroll deduction deposits; follows procedures as outlined.
  • Performs authorized transfers from the collection department as requested.
  • Reconciles the ACH file. Hand posts exceptions when possible and prepares remainder for return according to proper reason code. Creates return file and submits it for transmission by deadline.
  • Ensures that all ACH prenotification entries are to the correct account number of the member. Initiates a Notification of Change through the Federal Reserve system according to procedure.
  • Researches and adjusts entries originally posted via the ACH file but reclaimed by Social Security and SEG payroll companies when post is made in error. Works with sponsors, payroll vendors, originating financial institutions toward resolving requests satisfactorily.
  • Oversees the member payroll deduction/direct deposit authorizations to be received via the ACH to ensure accurate and timely distributions according to procedure. Performs file maintenance when necessary and maintains the record keeping system for the authorizations.
  • Researches and resolves any out of balance conditions to the clearing accounts of payroll and ACH.
  • Ensures that the Share draft file is balanced and the return file is prepared for transmission after each branch manager has reviewed and processed their respective adjustments by deadline.
  • Opens, fine sorts, and processes mail for Western Avenue office.
  • Maintains a professional image through work performance, effective communication, personal appearance and by the maintenance of a neat and organized work area.
  • Performs other job related tasks assigned by the Controller.

PERFORMANCE MEASUREMENTS

  • Data entry is accurate and completed in a timely manner. Documents are neat and prepared accurately and professionally.
  • Audit information gathered and researched is accurate and timely.
  • Files are current and well maintained.
  • Good working relations exist with credit union personnel and with management. Appropriate assistance is provided as needed. Management is appropriately informed.
  • Professional business relations exist with outside SEGs and business contacts. Requests and inquiries are courteously and promptly addressed. The credit union's professional reputation is maintained.
  • Auditing functions are completed in accordance with established Company policies and procedures.


QUALIFICATIONS

EDUCATION/CERTIFICATION: High School Graduate

REQUIRED KNOWLEDGE: General understanding of credit union products and services.

EXPERIENCE REQUIRED: Some financial institution experience preferred

SKILLS/ABILITIES:

  • Able to learn and use basic computer programs and credit union-related software.
  • Detail oriented.
  • Personable with good interpersonal and analytical skills



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