Accounts Receivable Clerk Job at Hackensack Meridian Health
Overview:
Education, Knowledge, Skills and Abilities Preferred:
How have you impacted someone's life today? At Hackensack Meridian
Health our teams are focused on changing the lives of our patients by providing the highest level of care each and every day. From our hospitals, rehab centers and occupational health teams to our long-term care centers and at-home care capabilities, our complete spectrum of services will allow you to apply your skills in multiple settings while building your career, all within New Jersey's premier healthcare system.
Responsibilities:
Accountable for overall accounts receivable responsibilities including but not limited to billing, posting, collections and account analysis.
Complete Accounts Receivable (AR) data entry, including billing and posting in an accurate and timely manner. Complete billing weekly and complete rebills daily as AR is worked.- Review AR report for correct billing according to schedule fees and payor requirements. Process adjustments timely and with the authorization from Manager.
- Process all recertification certificates of medical necessity and send to physicians' offices. Assure they are returned prior to due date. Send all reauthorizations to insurance company and Medicaid with documentation two weeks prior to due dates. Assure all reauthorizations are back to HMH Medical Equipment and Infusion due date and inputted into system.
- Maintain AR at or below benchmarks and at an appropriate level. Assure DSO is at acceptable level as indicated by organization benchmark.
- Investigate all billing problems and initiated correction if applicable. Work to resolve billing issues with Medicare, Medicaid and insurance companies. Follow up to ensure corrections are completed. Complete hard copy denials within 48 hours of receipt.
- Review difficult collection issues and work with multiple resources to resolve.
- Complete all matrix reports daily and review with Manager on a weekly basis.
- Resolve voice mail messages daily. Work on correspondence daily.
- Complete filing and review mail upon supervisor's request.
- Answer phone promptly and in a courteous, professional manner. Assure accurate and complete phone messages are taken and relayed to the appropriate party.
- Other duties and/or projects as assigned. Demonstrate flexibility with job responsibilities in all areas.
- Adheres to HMH's Organizational competencies and standards of behavior.
- Lifts a minimum of 10 lbs., pushes and pulls a minimum of 10 lbs. and stands a minimum of 2 hours a day
Education, Knowledge, Skills and Abilities Required:
- High School diploma, general equivalency diploma (GED)
- Two (2) or More Years Billing and Collections Experience
- Analytical Skills
- Strong Customer Service Skills
Education, Knowledge, Skills and Abilities Preferred:
- Healthcare Experience
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