Associate Account Manager
New York, NY | Account Management

A bit about you

Associate Account Managers are expected to provide the highest level of pre-sale support to our Sales team, as well as assist the Account Manager with post-sale support. This is a great opportunity for a creative, high-energy individual to join a growing and dynamic company that is leading the location industry. The Associate Account Manager will report to the Team Lead.

You will

• Prioritize and complete request for proposals (RFPs) within designated pod.
• Utilize campaign data analytics and insights to assist the Account Manager with creating post-sale recommendations and optimization opportunities.
• Develop a sophisticated understanding of GroundTruth product and capabilities, translate your knowledge into media plans that help clients meet their objectives and solve business problems.
• Responsible for all procedures related to setting up and executing successful campaigns – working with Account Executives, Account Managers and Ad Operations to schedule creative, execute revisions, ensure campaigns delivery and meet client-specified KPIs.
• Responsible for aggregating research and/or reporting data throughout the client engagement.

You are

• Problem solver - Doesn't wait for someone else to give the answer – takes charge of creating solutions
• Organized - Ability to prioritize and deliver timely work; best in class project management skills
• Flexible: Dynamic, hard-working, and able to pivot direction quickly to keep up with business demands
• Analytical thinker: Digest data, make conclusions and recommendations
• Communication: Strong written and verbal communication skills, comfortable in engaging conversation with any level
• Team Player: Believes in GroundTruth's vision and prides themselves on being part of an exceptional team. Not afraid to roll up your sleeves and help when neede
• Technical Aptitude - Not afraid of new technologies and eager to learn
• Detail-oriented–-the little things matter
• Self-sufficient and not afraid to take the lead and manage tasks independently
• Coachable and open to feedback
• Respectful–-we treat each other with respect and assume the best of one another
• Not afraid to have fun!

You have

• A Bachelor's Degree or 2+ years of experience in a similar field: ad tech, customer success, project management
• 1+ years digital and/or mobile media experience.
• Proficient in Microsoft Office Suite (primarily Excel and PowerPoint) and Salesforce.
• Passionate about the mobile advertising space, ensuring world-class customer service.

• Remote-first philosophy, subject to each manager's discretion depending on the needs of the role
• Flexible vacation
• Daily lunch credit when working in-office
• Fully stocked snacks and beverages
• 401(k) employer match
• Fully-paid medical premiums for employees
• Generous parental leave
• Active DEIB Committee with regular initiatives
• Inclusion Academy seminars
• Wellness and gym reimbursement
• Family and pet expense reimbursement
• Education and coaching reimbursement program
• Option for mobile phone reimbursement or separate company phone
• Equity analysis to ensure fair pay